Katarzyna Jamrozek
Aquebogue,NY
Summary
Accomplished professional with a proven track record at B.A.E. Bars, enhancing data accuracy and efficiency. Excelled in high-stress customer service roles at True Legacy Logistics, significantly boosting customer loyalty. Skilled in managing teams, demonstrating exceptional attention to detail and leadership. Achieved notable inventory control improvements at Perfumania Holdings.
Overview
19
19
years of professional experience
Work History
Data Entry Clerk
B.A.E. Bars
02.2022 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
Customer Service Representative
True Legacy Logistics
04.2020 - 02.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Store Manager
Perfumania Holdings
10.2005 - 03.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Riverhead High Shcool
Aquebogue, NY06-2005
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Accuracy and attention to detail
- File management
Languages
Polish
Native or Bilingual
Timeline
Data Entry Clerk
B.A.E. Bars
02.2022 - Current
Customer Service Representative
True Legacy Logistics
04.2020 - 02.2022
Store Manager
Perfumania Holdings
10.2005 - 03.2020
High School Diploma -
Riverhead High Shcool
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