KATARZYNA PODSIADLY
Redwood City,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Woodside Family Dental
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Confirmed appointments, communicated with clients, and updated client records.
Office Administrator
ID Electronics Sp. z o.o.
07.2007 - 01.2018
- Greet and welcome incoming clients
- Answered multi-line telephone system to direct calls and take messages
- Scheduled appointments, maintaining calendars for personnel
- Responding to emails and messages
- Maintain and update mailing, inventory, and database system
- Communicate with customers, employees and others individuals to answer questions
- Composed letters, emails and other correspondence, fostering external communications on behalf of leadership
- Assist with space planning
- Maintain office areas, mailroom, stocking office supplies
- Helping organize events through the year
- Catering support
- Maintaining and updating filing, inventory, mailing and database systems, either manually and used computer
- Conducted inventory to order needed materials and supplies
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
- Made travel arrangements for office personnel
- Diffused customer complaints and concerns to maintain excellent customer relations
- Creating product descriptions placed in the online store
- Providing a logical and sensible analysis of the content posted on the online store.
Marketing Research Assistant
Simple Research
07.2010 - 01.2017
- Proofreading, reviewing and editing documents to check grammar and content
- Testing the correct operation of the online store on various devices
- Preparation of questionnaires, surveys and other research materials
- Recruitment of respondents
- Managing trained interviewers
- Active support of research processes at every stage of the project
- Monitoring trends in trade literature
- Development and evaluation of data collection methods and procedures, such as: surveys, opinion polls, questionnaires
- Testing various products and applications to improve their performance.
- Created and managed database of information gathered from research.
Physical Education Teacher
ZS Nr 68 - Middle Grade
09.2005 - 08.2007
- Teaching students, using adapted physical education techniques, to improve physical fitness, motor skills, and perceptual skills
- Learning games and movement activities
- Prepared, administered and grade tests and assignments to evaluate students' progress
- Assessment of physical progress and students' needs
- Organization of sports competitions
- Organization of school trips
- Keeping an inventory of instructional equipment, materials and aids
- Discussed individual students' needs and progress
- Meetings with parents and carers to discuss progress and identify educational priorities
- Learning games and activities
- Organizing sports competitions
- Collaborated with other teachers and administrators in development, evaluation and revision of elementary school programs
- Organized and conduct practice sessions
- Selected, acquired, stored and issued equipment and game materials.
Physical Education Teacher
Middle School and High School Jan Kochanowski
09.2003 - 08.2005
- Teaching students, using adapted physical education techniques, to improve physical fitness, motor skills, and perceptual skills
- Learning games and movement activities
- Prepared, administered and grade tests and assignments to evaluate students' progress
- Assessment of physical progress and students' needs
- Organization of sports competitions
- Organization of school trips
- Keeping an inventory of instructional equipment, materials and aids
- Discussed individual students' needs and progress
- Meetings with parents and carers to discuss progress and identify educational priorities
- Learning games and activities
- Organizing sports competitions
- Collaborated with other teachers and administrators in development, evaluation and revision of elementary school programs
- Organized and conduct practice sessions
- Selected, acquired, stored and issued equipment and game materials.
Education
ESL Reading And Writing -
Canada Collage
Redwood City, California06.2018
Diploma In Economics -
University of Warsaw Faculty of Economic Science
05.2014
Master Degree In Physical Education -
University of Physical Education in Warsaw
07.2005
Skills
- Communication and interpersonal skills
- Microsoft Office
- Strong attention to details and ability to multitask
- Analytical and problem solving skills
- Database management
- Planning Events
- Managing Office Supply Inventory
- Customer Relationship Management
- Writing and reading skills
- Organization skills
Certification
- Exel course
- Fitness instructor
Languages
English
Polish
Russian
Timeline
Front Desk Receptionist
Woodside Family Dental
06.2023 - Current
Marketing Research Assistant
Simple Research
07.2010 - 01.2017
Office Administrator
ID Electronics Sp. z o.o.
07.2007 - 01.2018
Physical Education Teacher
ZS Nr 68 - Middle Grade
09.2005 - 08.2007
Physical Education Teacher
Middle School and High School Jan Kochanowski
09.2003 - 08.2005
ESL Reading And Writing -
Canada Collage
Diploma In Economics -
University of Warsaw Faculty of Economic Science
Master Degree In Physical Education -
University of Physical Education in Warsaw
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