Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathryn Stensrud

Portland,OR

Summary

I am a recent graduate with a desire to take on new challenges in a full time Dental environment. I am excellent at multitasking, time management, and devoted to giving every patient a positive and memorable experience. With attention to detail and a proactive mindset, i seek opportunities to apply the skills obtained through hours of education and experience.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Flooring and Blinds Specialist

Home Depot - Clackamas
Clackamas, OR
05.2021 - Current
  • Maintained accurate records of customer interactions and feedback.
  • Assisted in developing strategies to increase customer satisfaction levels.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Participated in ongoing training and compliance activities.

Childcare Provider

Self-employeed
Portland, OR
03.2014 - 05.2021
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Observed children's behavior and development, communicate information with parents.
  • Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.

Head Customer Service Representative/Lead Assistant

Shikosha Dental Lab
Portland, OR
06.2008 - 03.2014
  • Responsible for pick-up and delivery of dental cases to clients by stated due date
  • Complete tasks in a fast paced environment by the deadline
  • Follow up on cases in the lab and at offices to ensure a timely completion
  • Make and receive phone calls regarding information, case tracking, and prices for clients
  • Make credits/debits to all accounts
  • Ensure monthly statements are printed and sent to all accounts in a timely matter
  • Resolve any discrepancies on accounts regarding payments and charges
  • Provide excellent customer service
  • Greet clients as they walk through the door
  • Answer multi line phone system
  • Check in patients for custom shades
  • Enter doctors’ preferences into Labnet.

Education

Certified Dental Assistant - Dental Assisting

PNWDAS -Pacific Northwest Dental Assisting School
Camas, WA
03-2024

Dental Assisting -

Apollo College
04.2008

High School Diploma -

David Douglas High School
06.2007

Skills

  • RHS (radiology) certified
  • CPR certified
  • Customer service
  • Fast-paced environment
  • Teamwork and Collaboration
  • Invoicing and payment processing
  • Quality control
  • Phone communication
  • Account management
  • Multitasking
  • Team Collaboration
  • Professionalism

Certification

  • CPR Certified
  • RHS (radiology) certified

Timeline

Flooring and Blinds Specialist

Home Depot - Clackamas
05.2021 - Current

Childcare Provider

Self-employeed
03.2014 - 05.2021

Head Customer Service Representative/Lead Assistant

Shikosha Dental Lab
06.2008 - 03.2014

Certified Dental Assistant - Dental Assisting

PNWDAS -Pacific Northwest Dental Assisting School

Dental Assisting -

Apollo College

High School Diploma -

David Douglas High School

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Kathryn Stensrud