Amanda Barclay
Portland
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Sales Associate/Flooring and Blinds Specialist
Home Depot
07.2020 - Current
- Consistently met weekly, monthly, and yearly goals over 100% in sales, leads, measures, and credit applications and listed as top sales associate in district with over one million is sales each year.
- Closed at least 75% of install quotes per month.
- Set up flooring and blinds installation projects for customers and worked with customers to complete home improvement projects from start to finish.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Utilized upselling techniques to promote additional products and increase sales.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Substitute Teacher, K-12
Salem Keizer School District
09.2007 - 06.2011
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Pharmacy Technician
Safeway
01.1995 - 09.2007
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume pharmacy environment.
Education
Masters in Teaching - Education
Willamette University
Salem, OR06.2007
Bachelor of Science - Education
University of Oregon
Eugene, OR06.2005
Skills
- Client Account Management
- Order Processing
- Product Sales
- Payment Processing
- Listening Skills
- Meeting Deadlines
- Verbal and Written Communication
- POS System Operation
- Multi-Tasking Strength
- Reliable and Punctual
I am an accomplished seamstress and had my own online Etsy business selling children's clothing.
After my youngest daughter was born in 2011, I decided to become a stay at home mom and opened a children's bespoke clothing shop on Etsy. It allowed me stay at home doing something I loved while making a little extra money. The name of the shop was SyndeynMilaBoutique. I mostly specialized in creating wool coats for children using vintage styles and unique details. Customers were able to choose fabrics and request custom sizing for their orders. I returned to the workforce in 2021 at Home Depot during Covid when substitute teaching was not an option for employment.
Timeline
Sales Associate/Flooring and Blinds Specialist
Home Depot
07.2020 - Current
Substitute Teacher, K-12
Salem Keizer School District
09.2007 - 06.2011
Pharmacy Technician
Safeway
01.1995 - 09.2007
Masters in Teaching - Education
Willamette University
Bachelor of Science - Education
University of Oregon
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