Lead Barista
- Utilized strong communication skills to encourage a collaborative work environment among team members, resulting in increased productivity.
- Maintained a clean and organized workspace, following health and safety regulations.
- Resolved customer complaints quickly and professionally.
- Created connections with customers to make them feel welcome, comfortable, and seen.
- Successfully provided personalized and accurate recommendations to enhance sales and match a customer to their desired drink.
- Efficiently performed opening and closing duties.
