Recognized for impressionable customer service skills and working well with others in a teamwork manner. Known for working hard and diligently, while being an enthusiastic team player.
Overview
5
5
years of professional experience
Work History
Server
Coto de Caza Golf & Racquet Club
Coto de Caza, CA
05.2024 - 08.2025
Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service.
Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness.
Upsold high-profit items like appetizers and mixed drinks to boost sales.
Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business.
Server
The Ranch Sports Grill
Ladera Ranch, CA
10.2021 - 01.2024
Took credit card, cash, and gift certificate payments and gave cash transactions change.
Oversaw the dining area with natural leadership abilities and organizational strategies focused on balancing guest and business needs.
Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
Was frequently complimented by customers for going above and beyond my normal responsibilities.
Coach
Cal Elite Kids
Rancho Santa Margarita, CA
04.2022 - 01.2023
Developed strong relationships with athletes and assistants before, during, and after coaching seasons.
Taught a variety of sport-specific skills in a clear and safe manner.
Server
Niko Niko Sushi
Rancho Santa Margarita, CA
07.2021 - 09.2021
Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.
Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages.