Anna Porev
Tallahassee,FL
Overview
4
4
years of professional experience
Work History
Server
Glory Days Grill
Tallahassee, FL
05.2023 - Current
- Memorize over 50 menu items and rotating specials in order to give customized recommendations to guests
- Handle challenging customer situations with professionalism and empathy, resolving issues to the satisfaction of both guests and management
- Warmly greeting new and returning customers, and developing relationships resulting in customer loyalty
- Take on multiple roles during a single shift (hostess, busser, to-go) when extra hands are needed to ensure a seamless flow of service
Shift Leader
Clean Juice
Wycoff, NJ
08.2021 - 01.2023
- Opened and closed the store, managed register/money, took orders, prepared food
- Presented and educated customers about the benefits of our products
- Trained new employees, stocked inventory
- Mastered how to be organized, multitask and pay attention to details
Lifeguard
Old Mill Pool
Woodcliff Lake, NJ
06.2020 - 09.2021
- Supervised patrons in the pool to make sure everyone was abiding by the rules
- Cared for minor injuries, became CPR certified
- Cleaned the pool and its facilities
- Was able to handle long 8 hour shifts
Education
Bachelor of Science - Psychology
Florida State University
Tallahassee, FLSkills
- Flexible
- Great customer service
- Team player
- Great at multitasking
- Quick learner
- Strong communication skills
- Positive attitude
- Patient
- Attentive
- Highly organized
- Open-minded
Languages
English
Native/ Bilingual
Russian
Professional
Spanish
Limited
Timeline
Server
Glory Days Grill
05.2023 - Current
Shift Leader
Clean Juice
08.2021 - 01.2023
Lifeguard
Old Mill Pool
06.2020 - 09.2021
Bachelor of Science - Psychology
Florida State University