Dakotah Zuniga
San Antonio,TX
Summary
Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Server
Alamo Beer Co.
07.2023 - Current
- Formed relationships with customers while maintaining a positive atmosphere during peak business.
- Provided excellent customer service while maintaining cleanliness.
- Stayed up-to-date on menu changes and learned multiple POS systems.
Barista
Starbucks
10.2022 - Current
- 3+ years of experience in a high-volume coffee shop, skilled in specialty beverage preparation, and fast-paced environments. Well adept at multitasking while maintaining customer-focused to ensure satisfaction. I would often coach my peers and always available to provide assistance.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cultivated positive customer relationships through attentive service and personalized recommendations.
Key Holder/ On duty Manager
Joann Fabric and Crafts
07.2021 - 09.2022
- Managerial duties include providing exemplary customer service, maintaining and managing stock completing paperwork to provide store updates to corporate headquarters, supervising a staff, and managing store currency and displays.
- Trained new employees on store policies, procedures, and customer service standards.
Party Hostess
Tons Of Fun
06.2018 - 04.2020
- Provided customer service to ensure a positive and memorable experience for all guests, especially the children. Greeted all guests in a professional and friendly manner. As well as build positive relationships with guests to encourage continuous business.
Education
Bachelor of Science - Mathematics
The University of Texas At San Antonio
San Antonio, TXAssociate Degree of Arts - undefined
Palo Alto Community College
San Antonio, TX05.2025
Associate Degree of Science - undefined
Palo Alto Community College
San Antonio, TX05.2019
High School - undefined
Frank L. Madla
San Antonio, TX05.2019
Skills
- Organized
- Fast learner
- Verbal and written communication skills
- Collaborative
- Computer skills: Microsoft Word, Excel, Powerpoint
- Time Management
- Energetic
- Exceptional customer service
- Flexible
- Strong work ethic
Timeline
Server
Alamo Beer Co.
07.2023 - Current
Barista
Starbucks
10.2022 - Current
Key Holder/ On duty Manager
Joann Fabric and Crafts
07.2021 - 09.2022
Party Hostess
Tons Of Fun
06.2018 - 04.2020
Associate Degree of Arts - undefined
Palo Alto Community College
Associate Degree of Science - undefined
Palo Alto Community College
High School - undefined
Frank L. Madla
Bachelor of Science - Mathematics
The University of Texas At San Antonio