Fernando Cervantes
Whittier,CA
Summary
Knowledgeable and dedicated customer service expert with extensive experience in retail and restaurant industry.
Solid team player with outgoing, positive demeanor.
Motivated to maintain customer satisfaction and contribute to company success.
Experienced in Quality, speed, articulate. Energetic, and result -oriented.
Overview
8
8
years of professional experience
Work History
Server
Alondra Hot Wings
09.2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
The Home Depot
09.2017 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Identified and Capitalized on opportunities for initiating store credit applications
Education
High School Diploma -
Whittier High School
Whittier, CA06.2019
Skills
- Cool Under Pressure
- Punctual and Dependable
- Organized
- Self Motivated
- Analytical and Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Server
Alondra Hot Wings
09.2019 - Current
Cashier
The Home Depot
09.2017 - 09.2019
High School Diploma -
Whittier High School