Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Eyerusalem Asrat

Alexandria,VA

Summary

Motivated service with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Server

Silver Diner
06.2017 - 04.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Answered customers' questions, recommended items and recorded order information.

Education

No Degree - Business

George Mason University
Fairfax, VA
04.2024

Associate of Science - Business

Northern Virginia Community College
Annandale, VA
12.2019

Skills

  • Special Requests and Substitutions
  • Cool Under Pressure
  • Efficient and Detail-Oriented
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Issue and Complaint Resolution
  • Upselling Products and Services
  • Upbeat and Positive Personality

Timeline

Server

Silver Diner
06.2017 - 04.2022

No Degree - Business

George Mason University

Associate of Science - Business

Northern Virginia Community College
Eyerusalem Asrat