Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

DaKiah Foreman

Covington,PA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Diligent program support professional well-versed in evaluating behavioral and physical needs of mentality ill clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Server

Longhorn Steakhouse
Conyers, GA
01.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Behavioral Health Technician

Niagara Memorial Medical Center
Niagara Falls, NY
11.2020 - 08.2021
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds every 30 minutes to check on residents.
  • Performed client intake procedures according to internal standards for new admissions.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Prepared and submitted daily vital reports to management.

Photo Technician

Walmart
Niagara Falls, NY
10.2019 - 07.2020
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.

Retail Cashier

Delaware North
Niagara Falls, NY
05.2018 - 06.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Niagara Falls High School
Niagara Falls, NY
06.2019

Skills

  • PPE Guideline Compliance
  • Bathroom Servicing
  • Order Accuracy and Delivery
  • Covid Symptom Screening
  • Special Requests and Substitutions
  • Specials Promotion and Upselling
  • Customer Service and Rapport
  • Able to Lift 30 Pounds
  • Cool Under Pressure
  • Dining Room Cleaning and Upkeep
  • Team Player
  • Conflict and Complaint Resolution
  • Warm and Friendly
  • High-Volume Dining
  • Food and Beverage Service
  • Transactions and Cash Handling
  • Menu Memorization and Presentation
  • Sales Expertise
  • Greeting and Seating Guests
  • Guest Accommodations
  • Special Dietary Requirements
  • Billing and Payment Processing
  • Maintaining Safety Standards
  • Activity Monitoring
  • Site Visits
  • Behavior Observation
  • Team Meetings
  • Medical Terminology Knowledge
  • Supporting Medical Patients
  • Client Transportation
  • Charting and Clinical Documentation
  • Mental Health Care
  • Store Cleaning
  • Active Listening
  • Customer Transactions

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Server

Longhorn Steakhouse
01.2022 - Current

Behavioral Health Technician

Niagara Memorial Medical Center
11.2020 - 08.2021

Photo Technician

Walmart
10.2019 - 07.2020

Retail Cashier

Delaware North
05.2018 - 06.2019

High School Diploma -

Niagara Falls High School

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DaKiah Foreman