JENNIFER MARTINEZ
Chula Vista,CA
Summary
Dynamic and self-motivated server with a proven track record at La Jollita, excelling in customer service and problem-solving. Adept at multitasking and collaborating with team members to enhance guest experiences. Recognized for effectively training new staff and increasing sales through enthusiastic menu recommendations, I am committed to maintaining high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
La Jollita
La Jolla, California
12.2025 - Current
- Managed food and drink orders accurately and promptly for all tables.
- Assisted in training new servers on menu items and service standards.
- Handled customer inquiries and resolved issues to enhance the dining experience.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server/Restaurant Hostess
Ika Sushi & Grill
Chula Vista, CA
10.2023 - 11.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and answered questions about ingredients.
- Managed multiple tables simultaneously while ensuring guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- I took orders from customers accurately and promptly.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Office Assistant
Martinez and sons
Chula Vista, USA
07.2022 - 04.2023
- Answered phone calls and welcomed visitors to the office.
- Greeted visitors or callers to handle questions or direct them.
- Organized files, developed spreadsheets, faxed reports, and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Delivered messages and ran errands.
- Computed, recorded, and proofread data or reports.
Food Preparation Worker
Mango Mango
Bonita, USA
11.2021 - 04.2022
- Worked in fast-paced, ever-changing environment.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Washed, peeled, and cut fruits and vegetables to prepare for cooking or serving.
- Prepared and cooked food items according to recipes, menus, and the supervisor's instructions.
- Re-stocked, organized, and arranged service and food stations.
- Accepted cash and credit card payments, issued receipts, and provided change.
Education
Associate of Science - Business Administration
Southwestern College
Chula Vista, CA06-2024
Associate of Science - Business Administration
San Diego State University
San Diego, CA05-2027
Skills
- Prioritizing work
- Customer service
- Multitasking
- Prioritization
- Flexible
- Adaptable
- Team collaboration
- Problem solving
- Self-motivated
- Creative thinking
Languages
English
Professional
Spanish
Professional
Timeline
Server
La Jollita
12.2025 - Current
Server/Restaurant Hostess
Ika Sushi & Grill
10.2023 - 11.2025
Office Assistant
Martinez and sons
07.2022 - 04.2023
Food Preparation Worker
Mango Mango
11.2021 - 04.2022
Associate of Science - Business Administration
Southwestern College
Associate of Science - Business Administration
San Diego State University