MIYAH CHAVEZ
Columbus,OH
Summary
- Experienced Office Assistant with a year-long track record of efficiently managing high-volume calls and in-person inquiries. Known for a diligent and respectful approach in client and colleague interactions. Demonstrates flexibility and dedication in optimizing internal processes. Offers polished customer service, organizational prowess, and adept time management skills. Proficient in coordinating invoicing activities and driven by a desire to tackle new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal abilities.
- Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all.
Overview
2
2
years of professional experience
Work History
Server
Barrio Tacos
04.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Office Assistant
Ohio State University
09.2023 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times
- Performed data entry tasks into various computer systems accurately and efficiently
- Answered telephones, directed calls and took messages
- Operated photocopiers and scanners, facsimile machines and personal computers
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel
Food Service Worker
Chick Fil A
06.2023 - 08.2023
- Assisted in the preparation of food items according to recipes and instructions
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas
- Responded promptly to customer inquiries regarding menu items or special requests
- Followed food safety regulations pertaining to sanitation, food handling and storage
- Maintained order and cleanliness of work areas to conform with health codes
- Maintained professional demeanor during interactions with customers and co-workers
Education
Bachelor Of Arts - Criminal Justice And Criminology
Ohio State University
Columbus, OH05.2027
Skills
- Mail handling
- Inventory Management
- Office Administration
- Invoice Processing
- File Organization
- Positive Attitude
- Time Management
- Customer Service
- Scheduling
- Call handling
- Business Writing
- Document Management
- Documentation And Reporting
- Prioritizing Work
- Resourceful
- Flexible Schedule
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
Languages
English
Hobbies and Interests
Makeup and Skincare, Watching Documentaries, Latin Dancing
Accomplishments
- Rotary Youth Leadership Awards Junior Counselor
- Creator of Mental Health Advocate Club 'Be Kind to Your Mind'
- Recipient of "Career Accelerator Fund" at The Ohio State University
- Legal Intern at The Federal public Defenders Office of Northern Ohio
Community Service
GEMS Kindergarten Tutor (Started in November), Countryside Elementary Kindergarten Tutor (5 Months in 2023)
Activities
Mental Health Advocate, Likes to Play Club Sports
Timeline
Server
Barrio Tacos
04.2025 - Current
Office Assistant
Ohio State University
09.2023 - Current
Food Service Worker
Chick Fil A
06.2023 - 08.2023
Bachelor Of Arts - Criminal Justice And Criminology
Ohio State University
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