SOFIA SCOUTEN
University of Vermont
Burlington,VT
2
years of professional experience
Adept at enhancing customer satisfaction and streamlining operations, my time as a waitress honed my people skills and organizational prowess. Expert in visitor assistance and mail handling, I excel in environments demanding excellence in client relations and time management. My background underscores a proven track record of improving efficiency and fostering positive experiences.
Work History
Server
1 Year 1 Month- Adapted quickly to changing priorities during peak dining hours to meet guest needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Maintained cleanliness and organization of dining areas for optimal guest comfort.
Desk Receptionist
2 Years 2 Months- I processed and shelved the mail that came in.
- Worked with students to solve their problems.
- Lent out spare keys, vacuums, and brooms when needed.
- Greeted, registered and helped students
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Waitress
3 Months- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
Education
Bachelor of Science - Sustainability, Ecology, And Policy
Presidential Scholarship Recipient
Member of the UVM Model United Nations Club
Member of the UVM running club
Particiment in the UVM intramural Pickleball, Volleyball, and Kickball.
High School Diploma
- Honor Roll
- International Baccalaureate diploma recipient
- Honor Society 2023-2024
- Participated in Robotics, Drama Club, Youth Philanthropy, Cross Country, Indoor Track, Outdoor Track, Student Council (secretary), Class Council (president for four years), Jazz band, Dance, Youth Activation Committee
- Corning Painted Post High School Student Government President, all four years
- Captain of Cross Country, Indoor, and Outdoor track teams
Skills
People Skills
Meeting preparation
Visitor assistance
Strong organizational skills
Mail handling
Bookkeeping
Telephone skills
Time management
Mail distribution
Customer service expertise
Hobbies and Interests
I love hiking, reading, drawing, and anything animal related!
Timeline
Server
Burlington Country Club
09.2025 - CurrentRead More
Waitress
Bob Evans Restaurant
05.2025 - 08.2025Read More
Desk Receptionist
University of Vermont
08.2024 - CurrentRead More
University of Vermont
Bachelor of Science from Sustainability, Ecology, And Policy
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Corning Painted Post High School
High School Diploma
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