Robyn Rhoton
Covington,GA
Summary
Dedicated Customer Service Professional experienced in hospitality and food industry. Delivered exceptional support to restaurant operations through effective communication and teamwork. Focused on enhancing guest satisfaction by leveraging strong problem-solving abilities and adaptability.
Overview
7
7
years of post-secondary education
6
6
years of professional experience
Work History
Server
Outback Steakhouse
Athens, GA
06.2026 - Current
- Greeted guests and delivered friendly service in busy steakhouse dining room.
- Provided excellent customer service to ensure satisfaction.
- Checked guest satisfaction and resolved concerns with professional communication.
- Coordinated with kitchen and bar staff for timely order delivery.
- Maintained clean sections, stocked service stations, and prepared dining areas.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Bartender,Server,Host,Foodrunner,and ToGo
Chilis Grill And Bar
Athens, GA
10.2023 - 09.2026
- Provided bartending services at events, preparing and serving drinks to guests.
- Delivered food orders to tables, ensuring timely and accurate service.
- Engaged with customers to address inquiries and enhance their experience.
- Guided team members in achieving service excellence through training.
- Executed serving responsibilities with attention to guest satisfaction.
- Handled to-go orders efficiently, ensuring accuracy and quality.
- Coordinated guest flow and seating to optimize dining experience.
- Acted as the primary point of contact for guests entering venue.
- Togo skills
- Hosting skills
- Front and Center
Feeder/Assistant
Dabneys Riding Academy
Mansfield, GA
12.2022 - 01.2025
- Maintained outdoor areas to ensure a neat and organized appearance.
- Ensured animals received proper nutrition to promote growth and well-being.
- Removed waste and debris from paddocks to ensure cleanliness and safety.
- Performed routine cleaning to ensure a sanitary and welcoming environment.
- Supported daily operations on the farm to maintain productivity and efficiency.
Host
Tavas Pizza
Conyers, GA
08.2022 - 04.2023
- Worked to provide quick and friendly to-go orders
- Answered phones promptly to assist customers and streamline communication
- Provided customer service at front desk to ensure guest satisfaction
- Handled cash and credit transactions to facilitate customer purchases
- Assisted with table service by setting up and clearing tables
Receptionist
Great Clips
Covington, GA
04.2021 - 08.2022
- Managed incoming phone calls to ensure prompt customer assistance.
- Performed thorough cleaning of designated areas to maintain hygiene standards.
- Facilitated front desk activities by welcoming guests and managing inquiries.
Education
Masters Cosmetology License - Cosmetology Program
Athens Technical College
Athens, GA 08.2023 - 08.2026
Diploma -
Social Circle High School
Social Circle, GA 08.2019 - 05.2023
Skills
- Customer service
- Cash handling
- Payment processing
- Time Management Skills
- Multitasking Skills
- Problem Solving Skills
- Task prioritization
- Positive guest interactions
- People Skills
- Team collaboration
- Relationship management
- Positive and professional
- Strong work ethic
- Hair coloring
- Styling techniques
- Salon sanitation
- Client consultation
- Suggestive selling
Timeline
Server
Outback Steakhouse
06.2026 - Current
Bartender,Server,Host,Foodrunner,and ToGo
Chilis Grill And Bar
10.2023 - 09.2026
Masters Cosmetology License - Cosmetology Program
Athens Technical College
08.2023 - 08.2026
Feeder/Assistant
Dabneys Riding Academy
12.2022 - 01.2025
Host
Tavas Pizza
08.2022 - 04.2023
Receptionist
Great Clips
04.2021 - 08.2022
Diploma -
Social Circle High School
08.2019 - 05.2023