Summary
Overview
Work History
Education
Skills
Volunteer coach for youth travel softball team
Timeline
Generic

Kaylin Berwanger

Foxlake ,Illinois

Summary

Highly motivated studying Exercise Science, looking to pursue a career in medicine and a passion for helping people. Licensed Pharmacy Technician and Rehab Technician with years of experience working with patients and along side doctors, athletic trainers, pharmacists, and physical therapists. Learns to adapt quickly and eager to learn in every situation. Excels as a leader, when needed, and also under a superior. Thrives in situations that include working and collaborating with people, time management, high intensity and stress, and managing multiple tasks at once.

Overview

4
4
years of professional experience

Work History

Server

Fairmont Shores
05.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Rehab Therapy Technician

Northwestern Medicine
08.2022 - Current
  • Worked closely under multiple therapists to assist in whatever is needed.
  • worked flexibly under multiple settings and locations, including inpatient, outpatient, and pediatrics.
  • Enhanced patient mobility by implementing individualized therapy plans and exercises.
  • Assisted therapists in improving treatment outcomes for patients through close collaboration and communication.
  • Provided compassionate care to patients, ensuring a comfortable and supportive environment during rehabilitation sessions.
  • Maintained accurate patient records, tracking progress, and reporting any concerns or changes to supervising therapists.
  • Ensured a safe therapeutic environment by regularly inspecting equipment and maintaining cleanliness standards.

Pharmacy Technician

Walgreens
09.2021 - 08.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • worked closely under the pharmacists to assist them with whatever was needed.

Sales Associate

Riverside Chocolate Factory
04.2020 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • worked with customers to make personalized items and ensure they were up to their standards.
  • followed food safety protocols.
  • trained and looked over new employees.

Education

Associate of Science -

McHenry County College
Crystal Lake, IL

No Degree - Exercise Science

Indiana University Bloomington
Bloomington, IN
05.2026

High School Diploma -

Grant Community High School
Fox Lake, IL
05.2022

Skills

  • Time Management
  • Leadership skills
  • Working Under Pressure
  • Juggling Multiple Tasks at Once
  • People Skills
  • Communication Skills
  • Supply Restocking
  • Food Inspection
  • Safe Food Handling
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Sales Techniques
  • Sales Expertise
  • Range of Motion Exercises
  • Orthopedic Rehabilitation
  • Team Collaboration
  • Problem Solving
  • Pediatric Therapy
  • Electrotherapy
  • Functional Mobility Training
  • Adaptive Equipment Use
  • Gait Analysis
  • Patient Assessment
  • Therapeutic Exercise
  • Empathy and Compassion
  • Rehabilitation Techniques
  • Physical Therapy
  • Drug Inventory Control
  • Regulatory Compliance
  • Order Verification
  • Workflow Optimization
  • Drug Safety
  • Drug Utilization Review
  • Insurance Verification
  • Medication Dispensing
  • Drug Inventory Management
  • Insurance Billing
  • Prescription Filling
  • Confidentiality and HIPAA
  • Problem-Solving Skills
  • Medication Labels
  • Answering Customer Questions
  • Medicare and Medicaid Process
  • FDA Drug Safety Guidelines

Volunteer coach for youth travel softball team

dedicated time every week to practices and tournaments to help girls develop their skills and move on to the next level. 

Timeline

Server

Fairmont Shores
05.2023 - Current

Rehab Therapy Technician

Northwestern Medicine
08.2022 - Current

Pharmacy Technician

Walgreens
09.2021 - 08.2022

Sales Associate

Riverside Chocolate Factory
04.2020 - 09.2021

Associate of Science -

McHenry County College

No Degree - Exercise Science

Indiana University Bloomington

High School Diploma -

Grant Community High School

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Kaylin Berwanger