Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MACKENZIE LEONARD

Endicott,NY

Summary

Dynamic professional with a proven track record in the hospitality and event planning sectors. Excels in people management and effective communication, demonstrated through successful team collaboration and customer satisfaction enhancement. Skilled in problem-solving and organization, ensuring high-quality service delivery and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Food & Fire BBQ Taphouse
Johnson City , NY
05.2024 - Current
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Prepared drinks according to standard recipes.
  • Presented menus and answered questions regarding items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Concession Stand Manager

Rumble Ponies
Binghamton , NY
04.2024 - 09.2024
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Delegated work to staff, setting priorities and goals.
  • Created promotional materials to advertise concessions offerings at events.
  • Implemented safety protocols for food handling and storage, as well as general safety regulations.
  • Established quality control standards for all foods served at the concession stand.

Event Planner Set Up

Rustic Pines LLC
Plattsburgh, NY
07.2023 - 08.2024
  • Helped set up events such as weddings, baby showers, and bridal showers
  • Setting up included cutting fruits and veggies, preparing sandwiches, salads, and drinks
  • Also included setting up tables, placing the right number of chairs at different tables, setting the tables with silverware, plates, napkins, lighting candles, setting flowers, etc
  • Helped restock the bar place, water bottles where needed, and food when it was running low, and helped clean up when something spilled or was broken

Food Expeditor

Buster's Sports Bar & Grill
Plattsburgh, NY
03.2023 - 08.2023
  • The main job as a food expeditor was ensuring smooth kitchen flow and correct order preparation
  • This involved making salads, running food, and assisting in final dish preparation
  • The job required time management, organization, money skills, and phone skills
  • Also hosted and bussed at times, demonstrating time management, awareness of surroundings, and organization abilities

Ice Cream Worker

Sweet Treats Ice Cream
Peru, NY
04.2021 - 08.2023
  • This included taking orders, handling money and change, making ice cream cones, bowls, sundaes, and milkshakes, interacting with people, and cleaning up after closing and restocking

Education

Event and Sports Entertainment Management A.O.S. Degree -

SUNY Broome Community College
Binghamton, NY
12.2025

Business

SUNY Cobleskill
Cobleskill, NY
12.2023

High School Honors Diploma -

Peru Central High School
Peru, NY
06.2023

Skills

  • People skills
  • Patience
  • Effective communication skills
  • Active listening skills
  • Problem-solving skills

Certification

  • CPR Certification
  • ServSafe Manager
  • ServSafe Allergen

Timeline

Server

Food & Fire BBQ Taphouse
05.2024 - Current

Concession Stand Manager

Rumble Ponies
04.2024 - 09.2024

Event Planner Set Up

Rustic Pines LLC
07.2023 - 08.2024

Food Expeditor

Buster's Sports Bar & Grill
03.2023 - 08.2023

Ice Cream Worker

Sweet Treats Ice Cream
04.2021 - 08.2023

Event and Sports Entertainment Management A.O.S. Degree -

SUNY Broome Community College

Business

SUNY Cobleskill

High School Honors Diploma -

Peru Central High School

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