Kate Bened
Los Angeles,CA
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Coordinator
Ameco Solar and Roofing
09.2022 - Current
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Proven ability to learn quickly and adapt to new situations.
Administrative Assistant
Amazon Studios via Swiss Post Solutions
07.2021 - 09.2022
- Oversee administrative functions such as greeting guests, issuing badges, booking conference rooms, and assisting callers with inquires.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Client Learning Lead
Guitar Center
12.2019 - 03.2021
- Managing eight studio spaces including scheduling music lessons for ten instructors, and hosting recitals.
- Event planning; including scouting venue locations, renting music gear, and scheduling performances for students
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Assistant Manager
Floyd's 99 Barbershop
07.2016 - 05.2018
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Bachelor of Arts -
AMDA College
Los Angeles, CASkills
- Microsoft Excel
- Microsoft Word
- Google Suite
- Slack
- Salesforce
- Adobe Illustrator
- Microsoft Outlook
- Project Management
- Project Coordination
- Subcontractor Oversight
- Phone and Email Etiquette
- Critical Thinking
- Project Scheduling
- Customer Service
- Detail Oriented
- Time Management
Certification
- Coursera Certificate Google Project Management
Online courses taught immersive understanding of the practices and skills needed to succeed in a project management role.
- Crime Scene Investigator (CSI) Certificate Program
Hands on courses teaching the fundamentals of crime scene investigating. Entry level training modules for investigative techniques both in the classroom and in mock simulations.
Timeline
Project Coordinator
Ameco Solar and Roofing
09.2022 - Current
Administrative Assistant
Amazon Studios via Swiss Post Solutions
07.2021 - 09.2022
Client Learning Lead
Guitar Center
12.2019 - 03.2021
Assistant Manager
Floyd's 99 Barbershop
07.2016 - 05.2018
Bachelor of Arts -
AMDA College
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