Kate Berbic
Newington,CT
Summary
Results-driven healthcare leader with 10+ years of experience overseeing complex medical clinical operations, with a focus on ambulatory and transplant services. Proven success in managing large multidisciplinary teams, optimizing patient access and throughput, ensuring regulatory compliance, and leading performance improvement initiatives. Strong background in financial oversight, program development, and cross-functional collaboration in high-volume healthcare environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Administrator- Transplant Operations
Hartford Hospital
Hartford, CT
01.2023 - Current
- Coordinated program logistics to ensure seamless execution of healthcare initiatives
- Developed and implemented process improvements to enhance operational efficiency
- Managed scheduling and resource allocation for multidisciplinary teams
- Facilitated training sessions to support staff development and compliance standards
- Direct day-to-day operations of high-volume, multidisciplinary outpatient and inpatient transplant program with 24/7 coverage
- Lead a team of 40+ staff across multiple specialty programs, driving performance, engagement and accountability
- Manage departmental budget, monitor financial performance, and identify cost-saving opportunities
- Partner with physician leadership to align clinical and operational goals across ambulatory services
- Lead space planning and clinic expansion initiatives to support program growth
- Manage vendor relationships and contractual performance to ensure service quality and efficiency
- Serve as key liaison between hospital leadership, providers, and external partners
Transplant Quality Manager
Hartford Hospital
Hartford, CT
04.2019 - 01.2023
- Led quality assurance initiatives to enhance patient safety and care standards.
- Developed and implemented quality management programs, aligning with regulatory requirements and best practices.
- Conducted root cause analysis for incidents, driving corrective actions to prevent recurrence.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Trained staff on quality protocols, fostering a culture of continuous improvement within the organization.
- Analyzed performance metrics to identify trends and implement data-driven improvements in service delivery.
- Oversaw internal audits, ensuring compliance with state and federal healthcare regulations.
- Engaged stakeholders in quality initiatives, promoting awareness and commitment to organizational goals.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Clinical Social Worker
Hartford Hospital
Hartford, CT
07.2015 - 04.2019
- Provided individualized counseling to clients, addressing mental health and emotional concerns.
- Developed and implemented treatment plans tailored to client needs and goals.
- Collaborated with interdisciplinary teams to coordinate comprehensive care for patients.
- Conducted crisis intervention sessions, ensuring immediate support and safety for clients in distress.
- Provided clinical social work services to pre-operative, post-transplant patients, living donors and their families in the context of an outpatient and inpatient setting
- Actively participated within a multidisciplinary team to provide excellent patient-centered care.
- • Fostered community agency relationships and advocate for patients and their families.
Jail Diversion Clinician
Rushford, Inc
Meriden, CT
03.2014 - 07.2015
- Attended court daily identifying those individuals awaiting arraignment with a mental health or substance abuse disorder
- Completed emergency certificate for further assessment at hospital emergency department if needed
- Conducted restoration of clients found non-competent to stand trial
- Delivered high-quality clinical assessments to diagnose and treat mental health disorders.
- Developed and implemented individualized treatment plans for diverse patient populations.
- Collaborated with multidisciplinary teams to optimize patient care and improve outcomes.
- Mentored junior clinicians, fostering professional development and enhancing team performance.
Psychiatric Clinician
The Hospital of Central CT: Outpatient Psychiatry and Behavioral Health
New Britain, CT
04.2012 - 03.2014
- Conducted comprehensive psychiatric evaluations and developed individualized treatment plans for diverse patient populations.
- Implemented evidence-based therapeutic interventions to enhance patient mental health outcomes.
- Collaborated with multidisciplinary teams to coordinate care and optimize treatment approaches for patients.
- Provided crisis intervention services, ensuring immediate support during acute psychiatric episodes.
- Mentored junior clinicians and interns, fostering professional development and clinical skills advancement.
- Advocated for patient rights and facilitated communication between patients, families, and healthcare providers.
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Conducted group therapy sessions to facilitate skill development, coping strategies, and emotional processing among participants.
Education
Master of Science -
University of Connecticut
Hartford, CT05-2020
MSW - Social Work
University of Connecticut
West Hartford05-2009
Bachelor of Arts - Sociology
Providence College
Providence, RI05-2007
Skills
- Resource coordination
- Logistics oversight
- Budget administration
- Meeting facilitation
- Vendor engagement
- Strategic planning
- Organizational leadership
- Relationship building
- Budgeting and financial management
- Compliance management
- Policy and procedure improvements
Certification
- Certified Clinical Transplant Social Worker (CCTSW) - 2011
- Licensed Clinical Social Worker (LCSW) - 2009
Timeline
Program Administrator- Transplant Operations
Hartford Hospital
01.2023 - Current
Transplant Quality Manager
Hartford Hospital
04.2019 - 01.2023
Clinical Social Worker
Hartford Hospital
07.2015 - 04.2019
Jail Diversion Clinician
Rushford, Inc
03.2014 - 07.2015
Psychiatric Clinician
The Hospital of Central CT: Outpatient Psychiatry and Behavioral Health
04.2012 - 03.2014
Master of Science -
University of Connecticut
MSW - Social Work
University of Connecticut
Bachelor of Arts - Sociology
Providence College