Kate Bonsall
Austin,Texas
Summary
Creative Project Manager with experience supporting globally diverse initiatives and managing AI-driven digital product portfolios. Skilled in orchestrating complex projects through agile methodologies, cross-functional collaboration, and stakeholder management. Adept at delivering value through artificial intelligence to enhance product innovation, streamline operations, and drive market competitiveness.
Overview
3
3
years of professional experience
Work History
BMS Lead & Product Portfolio Support; Advisor
Dell Technologies
Round Rock, TX
01.2024 - Current
- Maintain Business Management Systems for 14 digital products, ensuring on-time feature delivery and budget goals by tracking quarterly financial benefit attainment, product success KPIs, and conducting thorough risk analysis.
- Establish the prioritization of generative AI use cases and applications for project enhancement, establishing alignment with the greater business's strategic objectives.
- Coordinate business pulse checks, internal team updates, and executive readouts to secure stakeholder alignment for on-time feature delivery.
Business Operations Lead; Senior Analyst
Dell Technologies
Round Rock, TX
01.2023 - 01.2024
- Assisted the Senior Director in the analysis and execution of organizational goals to align the business with ever-changing technological standards for a global product team of 103 employees.
- Collaborated with stakeholders in four regions to gather and implement product improvement requests. Coordinated executive updates and readouts on product performance and future-forward roadmaps.
- Supported the leadership team of 4 Directors in various day-to-day operations, including analysis and development of business needs, maintenance of organizational fiscal and legal compliance, and facilitation of employee satisfaction listening posts.
Digital Project Manager; Analyst
Dell Technologies
Round Rock, TX
01.2022 - 01.2023
- Led a 15-member global core team to enhance agent consumption and understanding of updates in Client Solutions Group change management processes for troubleshooting and CRM tools, resulting in a 37% increase in change and update retention and awareness.
- Managed project planning process for customer-facing listening posts to gather stakeholder input and establish SMART goals, timeline, budget, and scope impact.
- Conducted post-project evaluation to measure new change release framework success and recommending closed-loop corrective action plans where needed.
Executive Assistant
The BEE Community 501(C)3
College Station, TX
07.2021 - 12.2021
- Assisted the Executive Director with daily operations, advancing BEE's mission to create an inclusive work environment for individuals with intellectual and developmental disabilities through product craftsmanship.
Education
Bachelors Business Administration in Marketing -
Texas A&M University
College Station12.2021
Skills
- MS Office
- Jira
- PowerBI
- Planview Portfolios/ Agileplace
- Figma
- Stakeholder Management
- KPI analysis
- Risk Mitigation
- Strategic Planning
Affiliations
- Brazos Valley Food Bank
- The BEE Community
- United Way of Brazos Valley
Timeline
BMS Lead & Product Portfolio Support; Advisor
Dell Technologies
01.2024 - Current
Business Operations Lead; Senior Analyst
Dell Technologies
01.2023 - 01.2024
Digital Project Manager; Analyst
Dell Technologies
01.2022 - 01.2023
Executive Assistant
The BEE Community 501(C)3
07.2021 - 12.2021
Bachelors Business Administration in Marketing -
Texas A&M University
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