Kate Costello
Austin,TX
Summary
Individual seeking to pursue an occupation in the hospitality industry. Very creative and passionate about working with people. Exceeds all expectations given and asked of. Exhibits excellent communication and critical thinking skills and works well independently and within teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Alamo Drafthouse Cinema
09.2022 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server/ Trainer
Alamo Drafthouse
08.2023 - 06.2024
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed guest concerns promptly and professionally, resolving issues and ensuring a satisfied experience for guests.
- Maintained cleanliness standards throughout building and theaters.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Counter Server/Team Member
Cinemark
06.2021 - 06.2022
- Collaborated with team members to make certain all orders were accurate, responsible for all transactions on register, completed miscellaneous cleaning tasks and sanitized high contact areas, consistently restocked bar and concession items, ensuring all guests were satisfied with their experience, and performed other work related duties as needed
Hostess/Busser
Thirsty Lion Gastropub
07.2020 - 09.2020
- Greeted and welcomed guests, seated guests at table, answered all phones and made reservations, communicated with servers and other staff members to ensure successful service, cleaned and reset tables, organized host stand and front entrance area, wiped windows down, polished and folded silverware, and restocked all bathrooms
Education
Undergraduate - Integrative Studies
University of North Texas
Denton, TX02.2025
General studies -
Austin Community College
Austin, TX02.2025
Tarrant County Community College
Hurst, TX06.2022
Skills
- Attention to detail
- Organization
- Effective communication
- Strong work ethic
- Customer service
- Creativity
- POS systems
- Time management
- Active listener
Certification
- TABC Certified
- Food Handler Certification
- CPR Certification
- Driver's License, 03/01/21, 01/01/29
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Server/ Trainer
Alamo Drafthouse
08.2023 - 06.2024
Server
Alamo Drafthouse Cinema
09.2022 - 01.2025
Counter Server/Team Member
Cinemark
06.2021 - 06.2022
Hostess/Busser
Thirsty Lion Gastropub
07.2020 - 09.2020
General studies -
Austin Community College
Tarrant County Community College
- TABC Certified
- Food Handler Certification
- CPR Certification
- Driver's License, 03/01/21, 01/01/29
Undergraduate - Integrative Studies
University of North Texas
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