Kate Donnellan
Professional Business Administrator
Frankfort,IL
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Office Manager
Luscombe State Farm Agency
Homewood, IL
04.2007 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Developed standard operating procedures for all administrative employees.
- Coordinated special projects and managed schedules.
- Establish and maintain customer relationship.
Account Manager
PacMoore Products
Hammond, IN
02.2005 - 04.2007
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
- Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
Education
Bachelor of Science - Food, Nutrition & Dietetics
Illinois State University
Normal, IL 08.1998 - 05.2002
Skills
Office administration
Friendly nature
Excellent multi-tasking ability
Payroll and budgeting
Office management
Organizational skills
Timeline
Office Manager
Luscombe State Farm Agency
04.2007 - Current
Account Manager
PacMoore Products
02.2005 - 04.2007
Bachelor of Science - Food, Nutrition & Dietetics
Illinois State University
08.1998 - 05.2002