Kate Donnelly
Cooperstown,NY
Summary
- RYLA (Rotary Youth Leadership Association) Participant
- President’s Achievement List (Fall 2020, Spring 2020, Spring 2021, Fall 2022, Spring 2023)
- SUNY Poly Dean's List (Fall 2021)
- Northern Athletic Conference (NAC) Sportsmanship Player
- Northern Athletic Conference (NAC) Scholar Athlete
Overview
6
6
years of professional experience
Work History
Server
Blue Mingo Grill
Cooperstown, NY
05.2021 - 08.2023
- Seasonal serving job
- Provided exceptional dining experience for customers
- Quickly worked to meet customer requests
- Took customers' orders and delivered food and beverages
- Answered questions thoroughly and helped satisfy all concerns
- Handled money and distributed change.
Manager/Intern
Blue Mingo Grill
Cooperstown, NY
05.2023 - 08.2023
- Helped manage books and spreadsheets
- Calculated tip-outs and handled money
- Completed important tasks before deadlines.
- Assisted in recruiting, training, and scheduling staff members
- Provided leadership and direction to restaurant employees
- Created weekly work schedules for all restaurant personnel
- Resolved customer complaints in a timely manner
- Supervised food preparation, ordering of supplies, and inventory control.
- Developed content for social media campaigns targeting various audiences.
Retail Sales Associate
Loft Outlet
New Hartford, NY
11.2022 - 02.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
Entrance Screener
Bassett Healthcare
Cooperstown, NY
01.2021 - 01.2021
- Upheld strict COVID restrictions
- Assisted patient check in and directed them to their appointment destination
- Transported patients in wheelchairs to different departments safely
Snack Bar Server/Manager
Cooperstown Country Club
Cooperstown, NY
06.2017 - 08.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity
- Well trained on PO systems
- Managed and maintained snack bar schedule
- Maintained inventory
- Ordered all food/drink inventory.
Education
Bachelor of Science - Business Administration
SUNY Polytechnic Institute
06.2024
High School Diploma -
Cooperstown Central School
06.2020
Skills
- Active Listening
- Organizational Skills
- Customer Satisfaction
- Strong Communication
- Leadership Experience
- Problem-Solving Abilities
- File Maintenance
- Conflict Management
- Energetic and Enthusiastic
- Social Media Management
Linkedin Profile
- https://www.linkedin.com/in/kate-donnelly-b3aa04216/
Timeline
Manager/Intern
Blue Mingo Grill
05.2023 - 08.2023
Retail Sales Associate
Loft Outlet
11.2022 - 02.2023
Server
Blue Mingo Grill
05.2021 - 08.2023
Entrance Screener
Bassett Healthcare
01.2021 - 01.2021
Snack Bar Server/Manager
Cooperstown Country Club
06.2017 - 08.2020
Bachelor of Science - Business Administration
SUNY Polytechnic Institute
High School Diploma -
Cooperstown Central School