Kate Eberts
Wooster
Summary
Professional in the hospitality industry, bringing extensive experience in training and developing waitstaff to excel in customer service. Known for fostering team collaboration and achieving high standards of service. Adaptable and reliable, with a focus on effective communication and leadership.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress/ Trainer
Blue Collar Restaurant
03.2024 - Current
- Trained new waitstaff on menu knowledge and service protocols, enhancing team performance.
- Demonstrated effective communication techniques to enhance teamwork and resolve conflicts among staff members.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Kitchen Staff Member
Staufers of Kissel Hill
04.2022 - 03.2024
- Prepared and assembled food items according to safety and quality standards.
- Assisted in maintaining cleanliness and organization of kitchen areas.
- Operated kitchen equipment efficiently, adhering to safety protocols.
- Collaborated with team members to streamline food preparation processes.
- Trained new staff on kitchen procedures and best practices.
General Cook
Firehouse Subs
07.2021 - 03.2022
- Prepared a variety of menu items in accordance with established recipes and standards.
- Operated kitchen equipment, ensuring proper use and maintenance for optimal performance.
- Collaborated with team members to maintain efficient workflow during peak service hours.
- Monitored food quality and freshness, adhering to health and safety regulations.
- Assisted in inventory management, tracking supplies and minimizing waste effectively.
- Trained new staff on kitchen procedures, enhancing team productivity and efficiency.
Education
Bachelor of Science - Neuroscience / Women, Gender, And Sexuality Study
College of Wooster
Wooster, OH05-2029
Skills
- Team motivation
- Body language awareness
- Patience and tact
- Constructive feedback
- Role modeling
- Energy and enthusiasm
Accomplishments
In high school, I graduated with the rank of 3/473. I achieved the AP Scholar award with the scores, Biology (5/5), Calculus AB (5/5), Environmental Science (5/5), Chemistry (4/5), Psychology (5/5), and Statistics (5/5). I also performed and placed in the Mathematical Association of America Competition, American Mathematics Competition, and National Language Arts League.
Certification
I am certified by the American Red Cross Association for performing life-saving CPR and the Heimlich Maneuver for adults, children, and babies.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Waitress/ Trainer
Blue Collar Restaurant
03.2024 - Current
Kitchen Staff Member
Staufers of Kissel Hill
04.2022 - 03.2024
General Cook
Firehouse Subs
07.2021 - 03.2022
Bachelor of Science - Neuroscience / Women, Gender, And Sexuality Study
College of Wooster