Kate Guzman
Antioch,CA
Summary
Reliable and upbeat Sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Sales Associate /Assistant Manage
Orange Theory Fitness
06.2023 - Current
- Increased sales revenue by building strong rapport with fitness members and recommending appropriate routines based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Boot Barn
11.2022 - 06.2023
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
High School Diploma -
Deer Valley High School
Antioch, CA07.2021
Skills
- Client Account Management
- Excellent people skills
- Verbal/written communication
- Flexible Schedule
- Time Management
- Exceptional customer service
- Building rapport
Languages
Spanish
Professional Working
References
Amber Zmerzklikar
Assistant Regional Manager- Orange Theory Fitness - (925)550-5806
Aaron
Store Manager - Boot Barn- (510)552-0021
Timeline
Sales Associate /Assistant Manage
Orange Theory Fitness
06.2023 - Current
Sales Associate
Boot Barn
11.2022 - 06.2023
High School Diploma -
Deer Valley High School
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