Zachary Palmateer
Wellington,FL
Summary
Experience in customer support with high familiarity and understanding in apple products. As well, previous and current involvement in desktop pc building and troubleshooting.
Overview
7
7
years of professional experience
Work History
Sales Associate
Orange Theory Fitness
01.2025 - Current
- Trained to handle and reach out to customers over the phone with subjects such as joining Orangetheory, managing accounts and processing retail.
- As well, we are expected to memorize hundreds of peoples names and faces and create positive dialogue in the studio to make them feel comfortable and in a type of a community.
- Given many compliments by the staff and the patrons on politeness and overall kindness
- Contacts of upwards to 151 people a day
Dishwasher/Busser/Back of House Manager
Devine Bistro
01.2018 - Current
- Started as a dishwasher at the age of 14, beginning on New Year's Eve, and continued intermittently for approximately 4 years
- Sole dishwasher throughout the first year of the COVID-19 pandemic, consistently working after school every day
- Promoted to busser, maintaining intermittent work due to academic commitments
- Currently employed part-time as the Back of House Manager since January 2024
- Proficient in all food service tasks, including delegation, food running, and simultaneous fulfillment of multiple customer requests
Stagehand Technician
University of North Florida
11.2022 - 05.2023
- Managed the setup, operation, and breakdown of diverse stage and sound equipment for live performances, spanning university bands, choirs, and high-energy productions like the 2022 FL Ballet Nutcracker
- Ensured seamless execution of technical requirements to enhance the quality and success of each event
- Collaborated closely with event organizers and performers to meet specific sound and stage needs, ensuring a smooth and professional experience for all participants and audiences
- Maintained equipment functionality and safety standards throughout performances, contributing to the overall success of each event
Education
Music Performance - Music Production & Technology
University of North Florida
Jacksonville, Florida05-2025
Skills
- Customer Service
- Compatibility With Coworkers
- Adaptability
- Desktop Diagnosis/Repair
- Leadership
- Quick-Learner
- Upselling
- Problem-solving
- Relationship building
- Professional demeanor
- Outgoing personality
Timeline
Sales Associate
Orange Theory Fitness
01.2025 - Current
Stagehand Technician
University of North Florida
11.2022 - 05.2023
Dishwasher/Busser/Back of House Manager
Devine Bistro
01.2018 - Current
Music Performance - Music Production & Technology
University of North Florida
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