Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KATE HICKEY

Tampa

Summary

Results-driven collections professional adept at managing overdue accounts and implementing effective collection strategies. Proven track record of reducing delinquency through strategic communication and negotiation. Known for collaboration and flexibility, ensuring team success and adaptability to changing needs while maintaining high standards.

Overview

7
7
years of professional experience

Work History

IRU & Collections Specialist

J.P. Morgan Chase
02.2023 - 03.2024
  • Managed sensitive client communications and escalated case handling under pressure.
  • Demonstrated performance excellence in a fast-paced, regulated corporate environment.
  • Delivered empathy-driven service that built customer loyalty and retention.

Social Media Coordinator & Prop Master

Hit Show Productions
01.2023 - 01.2023
  • Managed social media channels and crafted digital content to promote productions and behind-the-scenes moments.
  • Served as Prop Master on set, ensuring timely preparation and aesthetic cohesion of all props.
  • Assisted with a high-profile photoshoot for an Amazon Prime original series, supporting talent and creative direction.
  • Collaborated with directors and production crew to align visual style across media and social platforms.

Social Media & Brand Manager

RAD Bicycle Rentals
06.2020 - 01.2023
  • Created dynamic social media content to grow audience engagement and brand awareness.
  • Photographed events and designed visuals to promote holiday campaigns and community events.
  • Directed content calendars and campaigns to increase traffic both online and in-store.

Social Media & Prop Assistant

Hit Show Productions
01.2022 - 01.2022
  • Managed social media presence and curated behind-the-scenes content for an Amazon Prime production.
  • Assisted as Prop Master, organizing and sourcing on-set materials to support scene continuity.
  • Participated in official photoshoots for promotional use, gaining direct experience with high-profile production teams.
  • Collaborated closely with directors and creatives to execute production design elements on set.

Concierge & Usher

CineBistro at Hyde Park Village
11.2019 - 01.2020
  • Provided high-end customer service in a luxury cinema environment.
  • Supported promotional efforts for film and dining specials.
  • Oversaw opening and closing duties while maintaining presentation standards.

Executive Assistant & Office Coordinator

Pioneer Concrete Pumping
05.2017 - 05.2018
  • Designed and organized office spaces including furniture and branding elements.
  • Managed correspondence, meetings, and internal events in support of executive leadership.

Education

Bachelor of Science - Digital Cinema

Full Sail University
Orlando, FL
03.2025

Skills

  • Credit management
  • Teamwork orientation
  • Account review
  • Relationship building
  • Visual creativity
  • Teamwork and collaboration
  • Attention to detail
  • Quick thinking
  • Friendly, positive attitude
  • Organization skills
  • Telephone skills
  • Reservation management

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

IRU & Collections Specialist

J.P. Morgan Chase
02.2023 - 03.2024

Social Media Coordinator & Prop Master

Hit Show Productions
01.2023 - 01.2023

Social Media & Prop Assistant

Hit Show Productions
01.2022 - 01.2022

Social Media & Brand Manager

RAD Bicycle Rentals
06.2020 - 01.2023

Concierge & Usher

CineBistro at Hyde Park Village
11.2019 - 01.2020

Executive Assistant & Office Coordinator

Pioneer Concrete Pumping
05.2017 - 05.2018

Bachelor of Science - Digital Cinema

Full Sail University

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KATE HICKEY