KATE J. SOTO
Santa Ana,CA
Summary
Dynamic operations professional with extensive experience at Disneyland Resort, excelling in cross-functional scheduling and vendor coordination. Proven track record in optimizing work order documentation and enhancing team communication. Proficient in Maximo and Smartsheet, I effectively manage project timelines while fostering collaboration to achieve operational excellence.
Overview
13
13
years of professional experience
Work History
DLR Operations Associate Coordinator
Disneyland Resort
Anaheim, USA
07.2024 - Current
- Coordinated meetings, calendars, and project timelines across park ops, operations training, environmental sustainability, and F&B integration to ensure alignment and efficiency among leaders
- Processed vendor contracts, purchase orders, and expense reports for multiple park operations teams to support operational needs and ensure timely resource availability
- Communicated schedule changes and project updates to keep teams aligned
- Tracked department budgets and maintained inventory to ensure timely availability of materials and resources, minimizing waste
- Represented project teams during on-site walks and meetings
Maintenance Response Specialist
Disneyland Resort
Anaheim, USA
02.2018 - 07.2024
- Coordinated daily maintenance activities among Facilities, craft teams, and external vendors to streamline operations
- Maintained accurate work order and asset information in Maximo, supporting timely Engineering and vendor work
- Reviewed downtime and End-of-Shift reports for accuracy, ensuring reliable documentation for operational continuity
- Supported communication between Ride Operations and Facilities during downtime events
- Identified and helped remove duplicate or unnecessary work orders to improve record accuracy
Attractions & Guest Show Operations Working Lead
Disneyland Resort
Anaheim, USA
05.2013 - 02.2018
- Coordinated staffing, safety procedures, and operational supplies to enhance guest experience across multiple attractions
- Performed Tier 1 audits to verify adherence to Operating Guidelines and promote operational excellence
- Updated training documentation as Core Trainer for Big Thunder Mountain Railroad to support effective staff onboarding
Education
B.A. - Video Game Art & Design
SNHU (Aspire)
02.2026
Bachelor of Fine Arts - Photography
Pratt Institute
Brooklyn, NYSkills
- Work order management
- Vendor management
- Downtime analysis
- Scheduling coordination
- Maximo
- SAP
- HotSOS
- Excel
- Word
- PowerPoint
- Outlook
- Audit assistance
Technical Skills
Maximo, SAP, HotSOS, Excel, Word, PowerPoint, Outlook, Work order documentation, vendor coordination, downtime reporting, audit support, cross-functional scheduling
Timeline
DLR Operations Associate Coordinator
Disneyland Resort
07.2024 - Current
Maintenance Response Specialist
Disneyland Resort
02.2018 - 07.2024
Attractions & Guest Show Operations Working Lead
Disneyland Resort
05.2013 - 02.2018
B.A. - Video Game Art & Design
SNHU (Aspire)
Bachelor of Fine Arts - Photography
Pratt Institute