Ofelia Tsuda
Ogden
Summary
Upbeat and customer-focused Sales Associate with years of retail experience. Skilled in organization, time management, and delivering exceptional guest experiences through friendly interactions and product expertise. Hardworking and adaptable, excelling in sales, customer service, and inventory management. A reliable team player known for honesty, integrity, and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
International Sales Manager - Real Estate Broker
SMDC
Pasay City
06.2019 - 06.2024
- Conducted market research to gather insights into customer needs and preferences.
- Assisted in creating displays to promote products.
- Managed cash register transactions accurately and efficiently.
- Resolved customer complaints in a timely manner.
- Ensured compliance with company policies and procedures at all times.
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Helped customers find specific products, answered questions, and offered product advice.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Greeted customers to determine wants or needs.
Education
Nursing Aid - Practical Nursing
St. Jude College
Manila, Philippines 03-1993
Skills
- Stock monitoring
- Inventory control
- Planning
- Time management
- Training & Development
- Organization
- Attention to detail
- Visual merchandising
Certification
Accredited Real Estate Broker – International Sales Group
Authorized to market SM Development Corporation projects in the Philippines and Japan.
Timeline
International Sales Manager - Real Estate Broker
SMDC
06.2019 - 06.2024
Nursing Aid - Practical Nursing
St. Jude College
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