Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kate Knowles

Saint Cloud,MN

Summary

Performance driven individual with strong communication and customer service skills. Hard working and self-motivated. Successful working in collaborative team environments to improve customer relations. Seeking to secure a position with a respected organization to further develop my professional experience.

Overview

9
9
years of professional experience

Work History

Sales Associate: Team Sports Manager

Scheels
04.2023 - Current
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Ordering product to maintain stores needs to sell to customers.
  • Ordering future sales merchandise based on determining previous years success through yearly reports.
  • Stocking and maintaining shop appearance to ensure customer satisfaction.
  • Marking down old product sale items
  • Selling products from Sports Gear, and Camping Gear
  • Participating in weekly staff meetings and weekly walk throughs of my shop organization with my supervisor.
  • Using many different software systems including mocha, outlook and Scheels in house software for organizing and ordering product.
  • Attending training sessions as needed to continue learning to obtain selling capabilities in more departments.
  • Maintaining a budget for my shop and staying within the guidelines of our company wide budget.
  • Maintaining backstock items, staying organized and training new personnel on product information and sales methods.

Road Crew Worker

NTTK, Inc.
09.2022 - 02.2023
  • Worked well with teammates and accepted coaching from management team to ensure proper removal and installment of traffic signage.
  • Used knowledge of reading maps and measurements to install new traffic signs properly.
  • Maintained and operated equipment and vehicles.
  • Assisted other team members to achieve goals.

Apprentice Painter

Decorator Services
08.2021 - 01.2022
  • Responsible for activities such as cleaning, surface preparation, and application of primers and paints.
  • Minimized disruption of client space and thoroughly cleaned up after the completion of each job.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Cleaned and properly stored all paint equipment and supplies at the end of each workday.

Personal Assistant

Social Security Administration
01.2020 - 06.2021
  • Assisted employees with impaired mobility with their personal needs
  • Assisted clients with completing 'Continuing Disability Forms'
  • Answered phone calls and responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Proficient use of Microsoft Word, Excel, and PowerPoint.

Certified Nursing Assistant

Saint Benedict Senior Center
06.2019 - 12.2019
  • Implemented care plans under the supervision of a nurse.
  • Assessed vitals, documented and reported any changes to nursing staff in a timely manner.
  • Assisted residents with activities of daily living including helping with meals, transferring, bathing, dressing and grooming to maintain comfort of residents.
  • Complied with HIPAA standards in all patient documentation and interactions.

Farm Laborer

Roth Farms
07.2015 - 07.2016
  • Responsible for upkeep of equipment and facilities
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Cared for livestock including feeding, herding, and milking daily.
  • Mixed feed, additives and medicine in prescribed portions.

Bus Aide/Detailer

Guardian Bus Company
07.2014 - 08.2014


  • Assisted with safe and efficient boarding of all bus passengers.
  • Supervised students and maintained discipline on bus to reduce driver distraction.
  • Maintained cleanliness of interior and exterior of buses.

Education

CPR and First Aid Certified -

CentraCare
St. Cloud, MN
02.2023

Certified Nursing Assistant -

North Dakota State College of Science
Wahpeton, ND
01.2019

High School Diploma -

Technical High School
St. Cloud, MN
01.2017

Skills

  • Order Processing
  • Business Development
  • Promotional Support
  • Inventory Control
  • Product Sales
  • Sales Training

Timeline

Sales Associate: Team Sports Manager

Scheels
04.2023 - Current

Road Crew Worker

NTTK, Inc.
09.2022 - 02.2023

Apprentice Painter

Decorator Services
08.2021 - 01.2022

Personal Assistant

Social Security Administration
01.2020 - 06.2021

Certified Nursing Assistant

Saint Benedict Senior Center
06.2019 - 12.2019

Farm Laborer

Roth Farms
07.2015 - 07.2016

Bus Aide/Detailer

Guardian Bus Company
07.2014 - 08.2014

CPR and First Aid Certified -

CentraCare

Certified Nursing Assistant -

North Dakota State College of Science

High School Diploma -

Technical High School

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Kate Knowles