Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kate Martinez

Amityville

Summary

Dynamic leader with proven success in achieving elevated performance results through operations management and customer focus, honed at Corcoran and Vans.

Overview

8
8
years of professional experience

Work History

Licensed Real Estate Salesperson

Corcoran
10.2022 - Current
  • Communicate with clients to understand property needs and preferences.
  • Market and lease/sell property for clients by hosting open houses and advertising online.
  • Manage contracts, negotiations, and all aspects of leases/sales to finalize purchases and exceed customer expectations.
  • Maintain connections with clients to encourage repeat business and referrals.
  • Educate clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.

Store Manager

Vans
10.2016 - 08.2022
  • Flagship Store Manager, 34th Street 2/22 - 8/22
  • Must Win Store Manager, Queens Center 6/21 - 2/22
  • Must Win Store Manager, Cross County 7/19 - 6/21
  • Store Manager, Smith Haven Mall 10/16 - 7/19
  • Managed staff of 35+ team members in 3 out of 4 locations.
  • Trained 5 internal and 1 external Store Managers to support the district.
  • Trained external DM on the DM Audit process.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction scores.
  • Resolved customer service issues promptly.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive and constructive feedback, and rewarding superior performance.
  • Supported professional development of team members at all levels to place appropriate candidates in leadership roles.

Education

Real Estate

NYREI
New York, NY

Journalism

Long Island University
Greenvale, NY

Skills

  • Operations Management
  • Customer Focus
  • Training and Mentoring
  • Performance Analysis
  • Communication
  • Talent Recruitment

Timeline

Licensed Real Estate Salesperson

Corcoran
10.2022 - Current

Store Manager

Vans
10.2016 - 08.2022

Real Estate

NYREI

Journalism

Long Island University

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Kate Martinez