KATE McClure
Marysville,WA
Summary
Organized, goal-oriented, team player seeking a position in an establish medical office as a manager to work closely with my team and bring positivity and change to the workplace environment. My goal is to always provide Respect, Integrity, stewardship, excellence, collaboration, kindness.
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
14
14
years of professional experience
Work History
Interim Area Manager
Multicare
11.2024 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Medical Assistant
Multicare Indigo
12.2021 - Current
- REGISTRATION
- PSL (BECAME A PATIENT SAFETY LEAD IN2018)
- TRAINED NEW STAFF TO WORK ON THE FLOOR
- MOCK CODES
- ROOMING PATIENTS
- OBTAINING PERTINANT INFORMATION ON ALL AGES
- OFFERING FIRST CLASS CUSTOMER SERVICE
- ASSISTING PROVIDER/ COWORKERS
- EAR LAVAGES
- EKGS
- X-RAY6 AND ABOVE
- LAB RESULTS
- ANSWERING PHONES, TAKING PHONE MESSAGES
- PREPARING EXAM ROOMS
- EXPLAINING TREATMENT TO PATIENTS
- COLLECTING AND PREPARING LABORATORY SPECIMENS
- PHLEBOTOMY
- ORDERING SUPPLIES
- ORDERING MEDICATIONS AND STAYING UNDER BUDGET
- COLLECTING PATIENTS COPAYS – DEDUCTABLES
Clinic Manager
Multicare Indigo
03.2021 - Current
- MANAGED PATIENT REVIEWS
- MANAGED DTD TIMES
- MANAGED CALIBRATER
- MANAGED COLLECTION GOALS IN CLINIC
- MANAGED SCHEDULING
- FINANCES OF CLINIC
- POLICY-MAKING AND ENFORCING CHANGES
- PATIENT CARE
- TEAM BUILDING IN CLINIC
- PAYROLL
Medical Assistant
Providence Urgent Care
06.2015 - 12.2021
- Electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
- Contact medical facilities or departments to schedule patients for tests or admission
- Perform routine laboratory tests and sample analyses
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Show patients to examination rooms and prepare them for the physician
Medical Assistant
Totem Lake Family Medicine
12.2014 - 12.2015
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies
- Show patients to examination rooms and prepare them for the physician
Burger King
01.2011 - 12.2014
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations
- Exchange money, credit, and casino chips, and make change for customers
- Issue receipts, refunds, credits, or change due to customers
Education
Certificate -
Everest
01.2017
Skills
- Attention to detail, high organized, effective communicator, ability to multitask, critical thinking skills, understand follow safety procedures, Good listener
- Staff management
- Operations management
- Relationship building and management
- Team development
- Staff training
- Customer relationship management
- Talent review
- Leadership skills
- Team building practices
- Decision-making
- Staff supervision
- Staff recruiting
Timeline
Interim Area Manager
Multicare
11.2024 - Current
Medical Assistant
Multicare Indigo
12.2021 - Current
Clinic Manager
Multicare Indigo
03.2021 - Current
Medical Assistant
Providence Urgent Care
06.2015 - 12.2021
Medical Assistant
Totem Lake Family Medicine
12.2014 - 12.2015
Burger King
01.2011 - 12.2014
Certificate -
Everest
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