Kate McIntosh
904 Crestmoor Dr, Oxford
Summary
Hello! I am Kate McIntosh, a 19-year-old college student who grew up and currently lives in Oxford. I am skilled in customer service and effective communication. My experience includes front-desk operations and water-safety monitoring, ensuring a welcoming environment and a strong focus on safety. My areas of interest in studying are architecture/design, psychology, art, and filmmaking/photography.
Overview
4
4
years of professional experience
Work History
Receptionist
Mariella of Lake Orion
985 N Lapeer Rd, Lake Orion
12.2025 - 05.2026
- Operated automatic door, greeted visitors warmly and directed them to appropriate staff members.
- Managed incoming calls and routed them to relevant departments efficiently.
- Handled incoming mail and packages, distributing them to the correct personnel.
Swim Instructor
Aqua Tots
750 Brown Rd, Auburn Hills
07.2024 - 08.2025
- Monitored student progress and provided constructive feedback regularly.
- Ensured a safe and positive learning environment during classes.
- Instructed children in swimming techniques and water safety skills.
Hostess
Sullivan's Public House
23 N Washington St, Oxford, Michigan
08.2022 - 02.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Seated customers in sections.
Education
Bachelor of Arts -
Oakland University
Rochester, Michigan05-2029
High School Diploma -
Stoney Creek High School
Rochester Hills, Michigan05-2025
Skills
- First aid and CPR Certified
- Driver's License
- Front desk operations
- Customer service
- Effective communication
- Water safety monitoring
- Stroke techniques
- Team collaboration
- Violinist and guitarist
- Traditional fine art skills
- Photography expertise
Timeline
Receptionist
Mariella of Lake Orion
12.2025 - 05.2026
Swim Instructor
Aqua Tots
07.2024 - 08.2025
Hostess
Sullivan's Public House
08.2022 - 02.2023
Bachelor of Arts -
Oakland University
High School Diploma -
Stoney Creek High School