KATE MUNN
Melbourne Beach,USA
Overview
16
16
years of professional experience
Work History
Server Assistant
New England Eatery and Pub
Melbourne Beach, FL
06.2024 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Promoted menu items and specials to guests, contributing to increased sales of featured dishes.
Bartender/ Server/Trainer
Steamhouse Lounge
Atlanta, GA
03.2009 - 05.2024
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
Bartender/ Server
One Midtown Kitchen
Atlanta, GA
09.2015 - 06.2017
- Prepared Fine Dining beverages and cocktails according to mixing and presentation standards and recipes.
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.
- Maintained understanding of Fine Dining menu items to answer patron questions regarding food, drinks, and preparation methods.
Server/ To Go Counter
Jacks Pizza and Wings
Atlanta, GA
02.2016 - 04.2017
- Prioritized multiple tasks in a high volume /late night dynamic environment and stayed calm and composed.
- Processed payments and completed register transactions accurately.
- Prepared and served food and beverages to customers.
Bar Manager
Mellow Mushroom
Millegville, GA
07.2010 - 01.2012
- Managed daily operations, including scheduling, ordering, and inventory control for the bar.
- Updated bar menu for alternating seasonal and holiday promotions.
- Recruited, hired and trained new members of bar staff.
Education
Master in the Art of Teaching (M.A.T) - Early Childhood Special Education
Grand Canyon University
Phoenix, AZ07.2017
BFA - Ceramics
Georgia State University
Atlanta, GA12.2011
Skills
- Food Service
- Payment Processing
- Complex Problem-Solving
- Customer service expertise
- Hospitality service expertise
- Clear and effective communication
- Adaptability
- Interpersonal Skills
- Conflict Resolution
Timeline
Server Assistant
New England Eatery and Pub
06.2024 - Current
Server/ To Go Counter
Jacks Pizza and Wings
02.2016 - 04.2017
Bartender/ Server
One Midtown Kitchen
09.2015 - 06.2017
Bar Manager
Mellow Mushroom
07.2010 - 01.2012
Bartender/ Server/Trainer
Steamhouse Lounge
03.2009 - 05.2024
Master in the Art of Teaching (M.A.T) - Early Childhood Special Education
Grand Canyon University
BFA - Ceramics
Georgia State University