Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Kate Opre

Kate Opre

Polson,MT

Summary

Hardworking individual with a track record of providing quality assistance and effort in all tasks. Well-versed in customer interactions and remaining calm during busiest times. Motivated individual and does well handling food and drink preparation and operating cash registers in fast-paced dining environments. Also does well in completing ranch tasks and taking care of livestock. Clear communicator possessing good customer service skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Team Member

McDonald's
Kalispell, MT
01.2022 - 06.2022
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used cash registers to accept payments and make change.
  • Restocked napkins, straws, sauces, frozen food, and refilled ice-cream machines to prevent shortages.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Greeted customers at drive-thru and took food orders.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to clean restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

High School Coordinator

Turning Point USA
Flathead Valley, MT
02.2021 - 05.2022
  • Communicated with parents to encourage active parental participation in educating youth on current events.
  • Partnered with local groups to help send kids to educational conferences.
  • Raised funds through events.
  • Planned and spoke at large and small events.
  • Attended monthly meetings to improve chapter success.
  • Assisted students in starting and growing chapters.
  • Trained members on effective teaching and communication techniques.
  • Modeled expected and appropriate leadership to promote to members.
  • Collaborated with TPUSA chapter presidents to develop functional budgets within allocated funds.

Ranch Hand

Montana Horse Works
Kila, MT
02.2021 - 11.2021
  • Cared for horses and cows by regularly feeding, watering and inspecting for illness and injuries.
  • Maintained equipment and ranch structures.
  • Worked with ranch hands to clean horse & cow pens and riding areas.
  • Kept grounds clean and orderly by monitoring and repairing fences, watering grass, cleaning tack, and more.
  • Assisted in loading and unloading heavy machinery and equipment.
  • Used disinfectant solutions, brushes and shovels to thoroughly clean tack rooms, arenas, pens and equipment.
  • Prepared horses for trail rides and lessons.
  • Helped teach ranch guests basic horse riding before going out on trail rides.
  • Assisted in leading and riding tail on trail rides.
  • Operated tractor and side by side to complete daily work.

Line Cook

Mackenzie River Pizza
Whitefish, MT
07.2020 - 02.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Drive-Thru Team Member

Dairy Queen
Whitefish, MT
06.2020 - 08.2020
  • Took orders at drive-thru and provided guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Interacted professionally through clear communication with customers to promote positive patron experiences.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.

Education

High School Diploma -

Glacier High School, Kalispell, MT
06.2022
  • Completed AP courses in AP Government & Politics, AP 2D Studio Art, and AP 3D Studio Art
  • Completed Honors English Classes
  • 3.8 GPA
  • Glacier High School Wolfpack Club
  • Turning Point USA Chapter President

Skills

  • Customer Needs Assessments
  • Shift Work
  • Customer Engagement & Interaction
  • Billing and Payment Processing
  • Cleaning Techniques
  • Guest Satisfaction
  • Menu Item Presentation
  • Food Safety Measures

Certification

  • First Aid and CPR Certified

Hobbies

I love spending time outdoors! I ride horses, camp, hike, fish, hunt and more!

Timeline

Restaurant Team Member - McDonald's
01.2022 - 06.2022
High School Coordinator - Turning Point USA
02.2021 - 05.2022
Ranch Hand - Montana Horse Works
02.2021 - 11.2021
Line Cook - Mackenzie River Pizza
07.2020 - 02.2021
Drive-Thru Team Member - Dairy Queen
06.2020 - 08.2020
Glacier High School - High School Diploma,
Kate Opre