Denise Franco
Chico,CA
Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Jack In The Box- Marielena Paz (951) 505-9231
04.2021 - 08.2023
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Prepared food orders, cooking on grill and operating fry station.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Exercise Physiology
Chico State University
Chico, CA06.2027
High School Diploma -
Vista Del Lago High School
Moreno Valley, CA06.2023
Skills
- Operational Standards
- Customer Interaction
- Customer Needs Assessments
- Kitchen Cook Lines
- Food Safety Procedures
- Sweeping and Mopping
- Verbal and Written Communication
- Taking Orders
- Guest Satisfaction
- Basic Maintenance
- Kitchen Station Cleanliness
- Cleaning and Sanitizing
- Customer Loyalty
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Restaurant Team Member
Jack In The Box- Marielena Paz (951) 505-9231
04.2021 - 08.2023
Bachelor of Science - Exercise Physiology
Chico State University
High School Diploma -
Vista Del Lago High School
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