Kate Petersheim
Tucson,Arizona
Summary
Proven track record of enhancing customer satisfaction, demonstrated during time at Topgolf by swiftly delivering food and beverages, and maintaining high service standards. Excelled in high-volume dining environments, showcasing strong teamwork and attention to detail. Achieved consistent customer praise for promptness and accuracy, with a notable increase in efficiency.
Overview
6
6
years of professional experience
Work History
Caddie/Food Runner/Server
Topgolf
05.2022 - 06.2024
- Garnished dishes and quickly delivered items to customers to minimize wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Personal Shopper
Walmart
05.2020 - 05.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
Receptionist
Kristin & Co Salon
05.2018 - 01.2021
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered phone calls to book appointments and answer any questions.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science - Nursing
University of Arizona
Tucson, AZ05.2026
Skills
- High-volume dining
- Table Bussing
- Food Delivery
- Attention to detail
- Teamwork
- Customer service
Timeline
Caddie/Food Runner/Server
Topgolf
05.2022 - 06.2024
Personal Shopper
Walmart
05.2020 - 05.2022
Receptionist
Kristin & Co Salon
05.2018 - 01.2021
Bachelor of Science - Nursing
University of Arizona
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