Kate Rubalcava
Buckeye,AZ
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
2
2
years of professional experience
Work History
Service and Engagement Team Leader
Target
13731 W Bell Rd Surprise, AZ 85374-3871
03.2023 - 04.2024
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
Crew Member
McDonald's
14553 W Grand Ave.
05.2022 - 02.2023
- Worked front counter, drive-thru, and the in the kitchen.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Student Choice High School
Peoria, AZ05.2024
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team Supervision
- Team Motivation
- Work Planning and Prioritization
- Daily workflow improvement
- Coaching
- Team Check-Ins
- Staff Training
- Analytical Thinking
- Excel Fluent
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service and Engagement Team Leader
Target
03.2023 - 04.2024
Crew Member
McDonald's
05.2022 - 02.2023
High School Diploma -
Student Choice High School