Kate Zella
Newton,MA
Summary
Dedicated and dynamic, honed customer service and cash handling skills at Chatham Cookware Cafe under Rebecca Segura. Excelled in high-pressure situations, enhancing customer satisfaction and fostering a positive environment. Demonstrated exceptional teamwork, problem-solving abilities, and a commitment to excellence, making significant contributions to workplace harmony and efficiency.
Overview
2
2
years of professional experience
Work History
Chatham Cookware Cafe
Rebecca Segura
06.2022 - 08.2024
- Worked the cash register, served coffee, baked goods and sandwiches
- 36-40 hours a week for 3 summers
- Learned customer service skills and how to work well with coworkers
- Learned how to persevered through stressful situations and deal with un-happy customers
- Learned patience and responsibility
- Improved customer satisfaction by addressing concerns promptly, ensuring positive experiences
- Learned how to work well with money
Education
High School Diploma -
Newton South High School
Newton, MA06-2025
Skills
- Cash handling expertise
- Strong Communication Skills
- Time management
- Customer service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Calm Under Pressure
- Problem Resolution
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Chatham Cookware Cafe
Rebecca Segura
06.2022 - 08.2024
High School Diploma -
Newton South High School
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