Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Katelia Albertie

Land O' Lakes,FL

Summary

Thorough Accounts Payable, Accounts Receivable Associate with many years' experience in finance and accounting. Adept at paying invoices on time, accurately logging expenses, and invoices and collecting and posting payments. Excellent computer skills to use various accounting software programs without instruction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Collection Account Representative

Sounds for Seniors Audiology
01.2023 - Current
  • Managed accounts receivable, ensuring timely collections and payments.
  • Processed invoices and payments, leading to a 20% increase in accounts receivable collections.
  • Reconciled resident accounts and optimized payment posting, improving cash flow accuracy.
  • Collaborated with customers to resolve overdue balances, successfully negotiating payment plans, and reducing delinquencies by 15%.
  • Maintained accurate documentation of financial activities, ensuring compliance with industry standards.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Called customers to discuss their overdue payments.
  • Conducted detailed account audits to identify discrepancies and resolve billing issues.

Membership Growth Consultant

Dedicated Senior Medical Center
Jacksonville, FL
01.2021 - 01.2023
  • Drove a 25% increase in membership by organizing sales events and leveraging local partnerships.
  • Verified insurance benefits, and ensured financial clearance for new patients.
  • Enhanced community engagement through marketing strategies, onboarding over 200 new members.
  • Delivered exceptional customer service by addressing inquiries, and building trust with prospective patients.

Accounts Receivable Clerk

Baptist Health
Jacksonville, FL
01.2020 - 01.2021
  • Streamlined invoicing and payment processes, improving payment cycle efficiency.
  • Facilitated timely month-end closings through precise account reconciliations.
  • Recovered delinquent payments by contacting customers and establishing effective repayment plans.
  • Generated financial reports to support management in decision-making.
  • Utilized accounting software to maintain organized financial records.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.

Accounts Receivable Specialist

Community Hospice & Palliative Care
Jacksonville, FL
01.2015 - 01.2020
  • Conducted monthly account audits, reducing errors and discrepancies.
  • Increased reimbursement rates by following up on Medicaid claims within 72 hours.
  • Improved cash flow accuracy by reconciling bank statements and posting cash receipts promptly.
  • Provided detailed bad debt and adjustment reports to management monthly.
  • Strengthened financial accuracy through comprehensive research and reconciliation of account requests.
  • Generated weekly aging reports used to identify delinquent accounts requiring follow-up action.

Family Support/Assessment Worker Supervisor

Healthy Families of Jacksonville
Jacksonville, FL
01.2010 - 01.2015
  • Supervised a team of support workers, ensuring compliance with case management standards
  • Conducted client assessments and developed resources to support community outreach
  • Built trust-based relationships with families to enhance program engagement

Education

Florida State College at Jacksonville
Jacksonville, FL

Skills

  • Financial Analysis & Reporting
  • Accounts Receivable & Payable Management
  • Bank and Account Reconciliation
  • Dispute Resolution and Claims Processing
  • ERP and accounting software (Waystar, Microsoft Excel systems)
  • Debt negotiation
  • Invoice Processing & Payment Posting
  • Time Management and Data Management

Certification

Mortgage Loan Originator

Additional Information

Proficient in Microsoft Office Suite, ERP platforms, and financial systems. Strong track record in improving financial operations and enhancing client satisfaction.

Timeline

Collection Account Representative

Sounds for Seniors Audiology
01.2023 - Current

Membership Growth Consultant

Dedicated Senior Medical Center
01.2021 - 01.2023

Accounts Receivable Clerk

Baptist Health
01.2020 - 01.2021

Accounts Receivable Specialist

Community Hospice & Palliative Care
01.2015 - 01.2020

Family Support/Assessment Worker Supervisor

Healthy Families of Jacksonville
01.2010 - 01.2015

Florida State College at Jacksonville

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Katelia Albertie