Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Katelin Gaffaney

Minneapolis,MN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Shift Lead

Walgreens
Cross Plains, WI
06.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Performed administrative tasks including filing documents, data entry.

Store Front Staff Member

Clasen's Bakery
Middleton, WI
07.2021 - 04.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • I packages the bake goods that were made the night before and stocked the shelves with them.

Education

Bachelor of Science - Biology

University of Minnesota - Twin Cities
Minneapolis, MN
05.2027

High School Diploma -

Middleton High School
Middleton, WI
06.2023

Skills

  • Team Collaboration
  • Customer Support
  • Customer Service
  • Stock Replenishment
  • Problem Resolution
  • Product Knowledge

Affiliations

  • I'm apart of a few clubs on campus, book club, forensic science and crochet club.

References

References available upon request.

Timeline

Shift Lead

Walgreens
06.2022 - Current

Store Front Staff Member

Clasen's Bakery
07.2021 - 04.2022

Bachelor of Science - Biology

University of Minnesota - Twin Cities

High School Diploma -

Middleton High School
Katelin Gaffaney