Katelin McCoy
Gillespie,IL
Summary
Hard working individual who is dedicated to problem solving and keeping focus. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Consultant
Prime Communications AT&T
Alton, IL
04.2024 - Current
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Kennel Assistant
Benld Adopt A Pet
Benld, IL
01.2022 - 05.2022
- Cleaned Facility laundry and cleaned, organized, and disinfected animal pens
- Responded to questions from coworkers and provided information about animals, such as behavior, habits and facility activities
- Mixed food, liquid formulas and food supplements according to instructions and knowledge of the animals recorded chart
Barista
Gotcha Latte
Gillespie, IL
12.2022 - Current
- Sold and served baked goods, increasing company revenue
- Operated cash registers and handled cash and card transactions
- Accomplished new and different drink requests, enhancing coffee shop reputation
- Maintain clean and healthy environment by following proper safety and sanitation regulations
- Welcomed customers and answered questions regarding menu items and preparation methods
Cashier
Home Depot
Alton, IL
08.2022 - 12.2022
- Leveraged POS system to perform purchase transactions for team members and customers
- Maintained cash accuracy by working with the supervisor to correct the amount
- Resolved and de-escalated issues to address customer concerns
- Monitored self-checkout stations to assist customers and ensure registers were working appropriately
- Provided product information and resolved concerns to assist customers
Education
Graduate -
Staunton High School
Staunton, IL05.2017
Skills
- Ability to adapt
- Resolving complaints
- Exceptional Customer service
- Fast learner
- Excellent multitasking
- Team Leadership
Certification
CPR/AED certified
Timeline
Retail Sales Consultant
Prime Communications AT&T
04.2024 - Current
Barista
Gotcha Latte
12.2022 - Current
Cashier
Home Depot
08.2022 - 12.2022
Kennel Assistant
Benld Adopt A Pet
01.2022 - 05.2022
Graduate -
Staunton High School