Anissa N. Campa
Rancho Cucamonga,CA
Summary
Customer Service Professional bringing top-notch skills in oral and written communication, active listening and problem-solving skills. Dedicated to enhancing customer experiences by understanding customer desires and providing solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Retail Sales Consultant
Swarovski
11.2022 - Current
- Achieved a sales record of over $90,000 within the first six months of employment
- Interacted with customers to gain insight into their needs and preferences
- Exhibited leadership qualities by setting daily sales targets and assigning duties to team members.
Digital Marketing Specialist
Cabbageleaf Digital, LLC
02.2022 - 11.2022
- Created marketing strategies consisting of web design, social media management, text message marketing, and email marketing
- Fostered relationships with clients to expand the customer base and reach business objectives
- Oversaw daily content across social media platforms to enhance audience engagement and boost revenue.
Assistant Store Manager
Picture People
10.2020 - 02.2022
- Managed a team of eight photographers to produce timely and high-quality portraits
- Cultivated ongoing relationships and enhanced brand loyalty by listening to clients' preferences and needs during photo shoots
- Supported the studio's daily operations, which included managing store opening and closing procedures, as well as maintaining sales and expense receipts.
Education
B.A. - Broadcast and Electronic Communication
San Francisco State University
2021
A.A - Social and Behavioral Sciences
Chaffey College
2018
A.A - Journalism
Chaffey College
2018
Skills
- Ten years of experience in customer service, ensuring customer satisfaction and building positive relationships
- Ease with public speaking and direct client interaction, including delivering presentations and sales pitches
- Strong ability to learn and adapt quickly to new industries and environments
- Proficient in Microsoft Office and Google Drive
Timeline
Retail Sales Consultant
Swarovski
11.2022 - Current
Digital Marketing Specialist
Cabbageleaf Digital, LLC
02.2022 - 11.2022
Assistant Store Manager
Picture People
10.2020 - 02.2022
B.A. - Broadcast and Electronic Communication
San Francisco State University
A.A - Social and Behavioral Sciences
Chaffey College
A.A - Journalism
Chaffey College