Krystal Donald
Warren
Summary
Successful Server with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
8
8
years of professional experience
Work History
Event Server
Happy Helpers
Bloomfield Hills, MI
05.2019 - Current
- Greet and accommodate guest, building positive experience from first interaction.
- Boost customer satisfaction by quickly addressing and resolving complaints with food or service.
- Prepare for busy periods by restocking stations and maintaining clean work areas.
Volleyball Official
MHSAA
Oakland County, MI
09.2018 - Current
- Enforce facility, league and general volleyball rules to maintain fair gameplay.
- Resolve conflicts between players, spectators and coaches with high degree of respect and expert game knowledge.
Flight Attendant
Spirit Airlines
Romulus, MI
05.2022 - 05.2026
- Enforce aircraft and passenger compliance with safety protocols, procedures, and regulations.
- Maintain composure in high pressure situations while dealing with passenger complaints or medical emergencies.
- Demonstrate reliability and highly punctual. Well versed in time management.
- Participate in pre-flight briefings to discuss flight details, weather and service plans.
- Keep cabin neat, clean and professional in appearance.
- Greet passengers to assist in finding seating assignments and properly stow items in overhead or under-seat storage.
Education
Nursing
University of Toledo
Toledo, OHNursing
Eastern Michigan University
Ypsilanti, MIAssociate of Arts -
Macomb Community College
Warren, MISkills
- Emergency Situations Management
- Adult AED and CPR
- Public Interaction
- Brand Promotion
- Safety Procedures
- FAA Regulations
- Conflict Mediation
- Customer Service
Timeline
Flight Attendant
Spirit Airlines
05.2022 - 05.2026
Event Server
Happy Helpers
05.2019 - Current
Volleyball Official
MHSAA
09.2018 - Current
Nursing
Eastern Michigan University
Nursing
University of Toledo
Associate of Arts -
Macomb Community College