Katelinn Patterson
St Augustine,Florida
Summary
I seeking a job with in the marketing withing the creative aspect of the felid. More specifically something with an adverting agency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Historic Tour Guide
Flagler College
Saint Augustine, FL
08.2023 - Current
- Led engaging historical tours for diverse audiences, enhancing visitor experiences and satisfaction.
- Trained new tour guides on company protocols and best practices for delivering exceptional service.
- Built personal relationships with guests to promote positive experiences.
- Developed a great commination and public specking ability
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Apparel Manager
Meijer
Stevensville, MI
10.2020 - 06.2023
- Supported merchandising efforts by organizing displays according to visual standards.
- Participated in team meetings to share insights on customer preferences and trends.
- Collaborated with colleagues to streamline daily operations and improve efficiency.
- Increased sales by training staff on product knowledge, customer service techniques, and upselling tactics.
Education
Bachelor of Arts - Marketing, Graphic Design
Flagler College
Saint Augustine, FL05-2026
Skills
- Public speaking
- Presentation skills
- Leadership skills
- Creative solutions
- Humor and wit
- Guest relations
- Customer engagement
- Cash handling
- Exceptional communication
Certification
Measuring and Analyzing Your Content
Timeline
Historic Tour Guide
Flagler College
08.2023 - Current
Apparel Manager
Meijer
10.2020 - 06.2023
Bachelor of Arts - Marketing, Graphic Design
Flagler College