Katelyn Ahern
Las Vegas,NV
Summary
Instrumental Digital Project Manager with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Known for servant leadership in cross functional agile teams. Highly organized in managing complex projects in fast-paced environments and maintaining a positive attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Agile Lead
Diagram
09.2025 - Current
- Led cross-functional teams to define product vision and prioritize backlog items.
- Developed user stories and acceptance criteria to align with stakeholder expectations.
- Facilitated sprint planning and reviews to enhance team collaboration and productivity.
- Collaborated with UX/UI designers to create intuitive interfaces that improve user experience.
- Managed release schedules, ensuring timely delivery of features while maintaining quality standards.
- Mentored junior team members, fostering a culture of continuous improvement and agile practices.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Implemented Agile methodologies, enhancing team collaboration and delivery efficiency.
- Mentored team members on Scrum practices, fostering a culture of continuous improvement.
- Resolved impediments swiftly, enabling teams to maintain focus on deliverables.
Digital Project Manager - Scrum Master (Remote)
Diagram
05.2019 - Current
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Collaborated with product owners, experts, client stakeholders, and other scrum masters to define solutions and drive progress.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Assisted with internal and external communication resulting in improved transparency.
- Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Led sprint reviews and planning meetings to promote full team engagement.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Supported team using servant leadership style and leading by example.
- Removed obstacles by finding right personnel to advance tasks and projects.
- Coached team members individually and collectively to grow towards a self organizing agile team.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit scrum team.
Operations Team Lead
Return Strong
Las Vegas, NV
01.2025 - 01.2026
- Streamlined workflow processes to enhance team efficiency and productivity.
- Managed complex projects with multiple deadlines, ensuring all objectives were met successfully.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Implemented process improvements that reduced operational bottlenecks.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Executive Assistant
Return Strong
Las Vegas, NV
07.2024 - 01.2025
- Managed executive calendars, scheduling meetings and coordinating travel arrangements to optimize time management.
- Streamlined office processes, enhancing communication between departments for improved operational efficiency.
- Prepared and edited correspondence, reports, and presentations to support executive decision-making.
- Conducted research on various topics to provide executives with relevant information for strategic planning.
- Developed and maintained filing systems to ensure easy access to critical documents and data.
- Implemented project management tools to track progress and improve task delegation across teams.
- Handled confidential and sensitive information with discretion and tact.
Digital Project Manager (Remote)
Diagram (Formerly WSOL)
02.2018 - 05.2019
- Communicated project updates to stakeholders at all levels.
- Led kick-off meetings and workshops to gather and prioritize requirements, goals, and objectives.
- Negotiated and managed project budgets to meet goals.
- Wrote, updated, and maintained project documentation.
- Partnered with project team members to identify and quickly address problems.
- Led cross-functional teams to successfully complete projects.
- Communicate to clients how our processes align with the Software Development Life Cycle, Agile vs Waterfall, Continual Deployment, Sprint Cycles, and Lean methodologies.
- Manage and maintain client roadmaps.
- Demonstrated strong personal communication skills while coordinating internal and external parties.
- Demonstrated self-sufficiency in the ability to run projects and manage team/stakeholder expectations.
- Communicated and received feedback from clients and the team openly.
- Confidently and accurately walk through the full range of services, as an ambassador for Diagram workflow and processes.
Senior Marketing Strategist (Remote)
Diagram
12.2015 - 02.2018
- Planned, created, and managed execution on client inbound plans including persona development, keyword research, content campaigns, social media, email campaigns, PPC, and reporting.
- Lead strategic editorial content plans based on client data and client goals.
- Managed use of HubSpot platform for client accounts.
- Analyzed data to continue to evolve strategy and provide reports and guidance to clients.
- Performed primary project manager duties for client inbound retainers, including coordinating internal resources to ensure all deadlines are met and clients are receiving value for their partnership with WSOL.
- Built relationships with clients and worked with sales team on potential new opportunities to make a client’s website more successful.
- Coordinated efficient and easy on-boarding for new clients assigned to me as a project manager.
Education
Bachelor of Arts in Journalism and Media Studies - Integrated Marketing Communications
University of Nevada
Las Vegas, NV12.2012
Skills
- Stakeholder Communications
- Agile Sprint Planning
- Backlog Refinement
- Efficient Resource Management
- Agile Project Management with Scrum Framework
- Technical Requirements Gathering
- Skilled Meeting Facilitator
- Budget Oversight and Analysis
- Effective Conflict Resolution
- Documentation and Reporting
- Cross Functional Leadership
Certification
- Certified Scrum Master (CSM), Scrum Alliance - Feb 2021 - Feb 2027
- Six Sigma Certifications (In Progress)
Timeline
Agile Lead
Diagram
09.2025 - Current
Operations Team Lead
Return Strong
01.2025 - 01.2026
Executive Assistant
Return Strong
07.2024 - 01.2025
Digital Project Manager - Scrum Master (Remote)
Diagram
05.2019 - Current
Digital Project Manager (Remote)
Diagram (Formerly WSOL)
02.2018 - 05.2019
Senior Marketing Strategist (Remote)
Diagram
12.2015 - 02.2018
Bachelor of Arts in Journalism and Media Studies - Integrated Marketing Communications
University of Nevada