Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Alli

Centralia,IL

Summary

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.


Seeking student nursing externship in hospital setting, preferably NICU, where I can observe others and participate in life-changing work while gaining valuable experience from excellent health care professional.

Overview

5
5
years of professional experience

Work History

Front Desk Assistant

The Body Shoppe
05.2023 - Current
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Streamlined check-in and check-out processes for improved efficiency and customer experience.
  • Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
  • Provided exceptional service through efficient handling of guest complaints, resulting in repeat business and positive reviews.
  • Ensured accurate billing procedures by diligently reviewing charges, processing payments, and generating detailed invoices upon checkout.
  • Maintained facility, ie: gym, sauna, CrossFit area, cryotherapy machine.

Babysitter

Various
01.2019 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Ice Cream Server

C-Town Twist
04.2022 - 05.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Assisted in inventory management, reducing waste and optimizing product usage.
  • Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
  • Collaborated with team members to maintain smooth operations during high-volume periods.
  • Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Education

Associate of Science - Nursing

Kaskaskia College
Centralia, IL
10.2025

High School Diploma -

Centralia High School
Centralia, IL
05.2023

Skills

  • Vitals monitoring
  • Task Prioritization
  • Patient Assessments
  • Patient Monitoring
  • Medication Administration
  • Patient and family advocacy
  • Needs Assessment
  • Direct Patient Care
  • Infection control standards
  • Privacy and confidentiality
  • Catheter Care
  • Medical Documentation
  • Self-reflection
  • Mobility Assistance
  • Patient Feeding
  • Compassionate and Caring
  • Attention to Detail
  • Certified in CPR/AED
  • Strong Clinical Judgment

Timeline

Front Desk Assistant

The Body Shoppe
05.2023 - Current

Ice Cream Server

C-Town Twist
04.2022 - 05.2023

Babysitter

Various
01.2019 - Current

Associate of Science - Nursing

Kaskaskia College

High School Diploma -

Centralia High School

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Katelyn Alli