Katelyn Ambrosio
203 17th Street Apt 27, Brooklyn
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
04.2015 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Hand craft beverages such as lattes, americanos, Frappuccinos, brewed coffee.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Hula Hoop Performer
Self Employed
01.2019 - Current
- Maintained hula hoop training to consistently deliver high-quality performances under demanding conditions.
- Enhanced audience engagement by incorporating dynamic performance techniques and innovative stage presence.
- Adapting to many changes every gig is unique from kids parties, adult/college events, retirement homes, to clubs in NYC.
- Taught children how to hula hoop.
Education
Liberal Arts
Suffolk County Community College
Selden, NYCentereach High School
Centereach, NYSkills
10 years in retail and service industry
Taught and trained hula hoop dancing for 10 years
Trained aerial dance
Practice vegan and healthy cooking techniques
Passion for photography and the arts
Timeline
Hula Hoop Performer
Self Employed
01.2019 - Current
Shift Supervisor
Starbucks
04.2015 - Current
Liberal Arts
Suffolk County Community College
Centereach High School