Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Katelyn Aubrey

Baton Rouge,LA

Summary

Senior Assistant Store Manager with a strong record of exceeding sales targets and improving team performance. Skilled in employee training, customer relationship management, and operational strategy. Demonstrated ability to drive revenue growth through effective leadership and communication. Known for fostering team development and implementing initiatives that enhance customer satisfaction and sales.

Overview

5
5
years of professional experience

Work History

Senior Assistant Store Manager/ Field Trainer

Tecovas
Baton Rouge, LA
11.2022 - Current
  • Promoted to Senior Assistant Store Manager within two months, overseeing store operations and team leadership.
  • Transitioned into a dual role as Senior Assistant Store Manager and Field Trainer, overseeing daily store operations, while leading employee onboarding and training initiatives.
  • Collaborated with leadership and HQ to enhance product knowledge and customer service standards.
  • Managed a team of 14+ associates, delivering guidance and feedback for optimal performance.
  • Achieved sales targets, driving revenue growth through strategic marketing campaigns and promotional events.
  • Assisted Store Manager with daily operations, including inventory management and cash handling.

Brand Associate

Madewell
Baton Rouge, LA
03.2022 - 11.2022
  • Facilitated informed purchasing decisions by delivering comprehensive product knowledge to customers.
  • Processed customer transactions accurately and efficiently through point-of-sale (POS) system.
  • Achieved personal sales targets, significantly enhancing overall store performance.
  • Participated in promotional events to boost brand awareness and customer engagement.
  • Assisted customers in locating products, addressing inquiries, and providing product recommendations.

Brand Associate

Athleta
Baton Rouge, LA
07.2020 - 05.2022
  • Executed marketing initiatives including product launches and events to drive customer engagement and sales.
  • Participated in team meetings and training sessions to improve product knowledge and customer service skills.
  • Guided customers in product selection, offering knowledgeable recommendations.
  • Ensured visual merchandising standards to enhance product presentation.
  • Informed customers about promotions and loyalty programs to increase participation.

Education

Bachelor of Science - Marketing, Digital Marketing, International Business

Louisiana State University
Baton Rouge, LA
12.2022

Skills

  • Communication skills
  • Customer relationship management
  • Leadership and team management
  • Employee training and motivation
  • Performance feedback
  • Delegation techniques
  • Proficient in Google Workspace and Microsoft 365

References

References available upon request.

Timeline

Senior Assistant Store Manager/ Field Trainer

Tecovas
11.2022 - Current

Brand Associate

Madewell
03.2022 - 11.2022

Brand Associate

Athleta
07.2020 - 05.2022

Bachelor of Science - Marketing, Digital Marketing, International Business

Louisiana State University