Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Berg

Imperial

Summary

Dynamic individual with hands-on experience in high-volume multitasking and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

9
9
years of professional experience

Work History

Bartender

Smokey Bones Bar & Fire Grill
Pittsburgh, PA
08.2021 - 01.2026
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.

Assistant Group Supervisor

Helping Hands Child Care
Imperial, PA
09.2017 - 05.2021
  • Developed and implemented engaging curriculum for diverse age groups to enhance learning experiences.
  • Supervised daily activities, ensuring safety and adherence to child care regulations and protocols.
  • Mentored junior staff, fostering professional growth and improving team dynamics within the facility.
  • Coordinated parent communication, addressing inquiries and providing updates on child development progress.
  • Conducted regular assessments of children's developmental milestones to tailor educational strategies effectively.

Server

King's Family Restaurant
Imperial, PA
09.2016 - 07.2018
  • Provided prompt and friendly service to enhance guest dining experience.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Managed transactions accurately using POS systems for efficient billing.
  • Assisted in training new servers on menu items and customer service standards.
  • Resolved customer complaints effectively to ensure satisfaction and retention.

Education

Associate of Science - Accounting

Community College of Allegheny County
Pittsburgh, PA
05-2025

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Memory retention
  • Performance improvement
  • Cash and credit transactions

Timeline

Bartender

Smokey Bones Bar & Fire Grill
08.2021 - 01.2026

Assistant Group Supervisor

Helping Hands Child Care
09.2017 - 05.2021

Server

King's Family Restaurant
09.2016 - 07.2018

Associate of Science - Accounting

Community College of Allegheny County